Catering Sales & Conference Services Coordinator

The Langham Melbourne is currently seeking a dynamic individual to join the Catering & Events Department. If you eager to enter into the world of events, thrive on working in a team environment we wish to hear from you.

About the Role
This Catering Sales position is an integral part of a high performing hotel team, and a key contributor to the hotel's ongoing success.  This role's primary function is to grow the Catering and Events business. The successful candidate for this role will have demonstrated success in a similar position in a Five Star Hotel. 

The key responsibilities of this role will include:

• Participate and provide direct input into the strategic business and sales plan for the Catering Budget.
• Achieve personal Catering & Event revenue goals as outlined.
• Execute pro-active sales activities including daily prospecting calls, local sales calls and site inspections.
• Work closely with the Director of Catering Sales & Conference Services to analyse & identify future soft spots sufficiently in advance to implement activities to fill the revenue gaps and to effectively yield manage the product to ensure greatest profit possible when booking all function and room (meeting and accommodation) space.
• To maintain and grow the Catering and Events business through servicing new and existing clients; conversion of function enquiries into confirmed business and maximise clients total spend by using up selling techniques.
• Administration of all conference business with close liaison with client, MICE Sales Department, Reservations, Food & Beverage, Events and Rooms division..
• Effective and consistent use of DELPHI sales and catering systems and reporting.
• Monitor all correspondence to ensure it meets with Hotel's policies and procedures.
• Ensure there is a strong interface between Kitchen, Operations, and Sales departments
• Attend daily briefings, weekly catering meetings, and any other meetings as required.

You will thrive on meeting and exceeding sales targets and knowledge of market & competitor activities will be key to achieve your goals.

For this role, your attributes will be inclusive of the following:

• Business acumen with strong analytical and numerical skills
• Ability to succeed in a team based environment
• Organisational and time management skills
• Strong communication skills, oral and written
• Hands on attitude and service orientated
• Successful sales track record
• Proficient in the use of Delphi & Opera experience
• Proven negotiation, influencing skills
• Initiative, drive and ability to thrive on exceeding targets
• Ability to work under pressure in order to meet business requirements

Reporting directly to the Director of Catering & Events, this is a demanding role with great rewards and previous experience in a Hotel Catering Sales Department or similar is essential.

Benefits

In return for your expertise and professionalism, you will be rewarded with hotel discounts worldwide, discount car parking, subsidised staff meals, and opportunities to learn new skills and grow your career. 

This role has opportunity for growth. We are looking for the 'right' candidate, who drives business & exceeds their KPI's.

If you think this is the right role for you, apply now! Come join our team!

EQUAL OPPORTUNITY EMPLOYER – The Langham, Melbourne is an equal opportunity employer committed to employing a diverse workforce and supporting an inclusive culture.