Chief Experience Officer (CXO)

Chief Experience Officer (CXO)

• Permanent full-time contract
• Senior Leadership Role in Member Engagement
• CBD based with flexibility to WFH

SAS Trustee Corporation (STC) operates to invest, support and administer defined benefit superannuation schemes worth approximately $38 billion, on behalf of the NSW Government and associated employers. They offer a competitive remuneration package, flexible working conditions and learning opportunities within a progressive and supportive environment.
There is an exciting opportunity available for a senior leader to join one of Australia’s largest superannuation funds. As the Chief Experience Officer, you will be responsible for leading the Member Engagement team in all areas related to member engagement, marketing and communications including media contact, and management of State Supers brand and profile.
Reporting to the CEO and as part of the leadership team, your key accountabilities include but not limited to:

• Strategic involvement in the management of member engagement services
• Effective management of the brand and profile of State Super, ensuring effective engagement with all stakeholders
• Develop and manage service contracts with outsource service provides including creation of appropriate risk management frameworks and strategies for the life-cycle of the system

To succeed in this role, you will have significant leadership experience in member engagement and communication within a superannuation industry, with ideally a master’s degree in business and/or marketing.
To apply, please submit a copy of your application, including a resume and cover letter, to Sobha Nair on before the closing date.
To view a copy of the position description
Closing Date: Midnight Sunday, 28 January 2024
We thank you for your interest in State Super. Please note that only short listed candidates will be contacted.
State Super is proud to be an Inclusive Employer.
Applicants seeking employment with State Super must be permanent residents or Australian citizens and will be required to undergo a criminal records check.