AddressAre you an experienced Executive who is forward-thinking, high-energy, and eager to join a fast-growing South Australian business? Do you want to be part of an organisation that values team culture and provides a collaborative and supportive environment for team members to thrive? Are you ready to play a pivotal role in driving the business model out nationally and becoming the top choice for emergency trade services in Australia? If these points excite you, then look no further.
About our Client:
https://www.abaplumbing.com.au/
ABA Trades are a fast growing South Australian business, offering a broad range of services from same-day 24/7 emergency plumbing & gas services through to general maintenance, installations, renovations. It is an exciting time at ABA, as they have just opened their HVAC division and later this year will be opening their electrical division. They are proudly South Australian owned and operated and wanting to scale their business nationally with their already proven formula.
Based in Stepney, the organisation are now at 25+ team members and continuing to grow rapidly and now is the perfect time to introduce a new COO to help take the organisation to the next level.
The mission of ABA Trades is to deliver the best solutions to their customers by developing the best tradespeople. Their vision is to attain national recognition and become the top choice for emergency trade services Australia-wide by 2026. Their lived values are Communication, Teamwork, Personal Development, Never Assume, and Professionalism.
How you will spend your time:
Due to continued growth, the founder and sole shareholder of the business is seeking to step back from day-to-day operations and focus on the pursuit of other strategic opportunities. We are seeking an experienced executive to lead the business through the next growth chapter.
If you have read the book EOS, Scaling Up or Rocket Fuel by Gino Wickman you will understand the perfect match that we are looking for in this position. We are looking for the “Integrator” to support the “Visionary” who is a brilliant executor, loves numbers, dashboards and metrics, knows the things to prioritise when scaling and also has a natural talent for inspiring people and taking them along the ride.
Reporting to the founder, the COO is accountable for executing the strategic plan of the business and guiding operations to deliver profitable growth on a national stage. We are seeking a proven leader who has a track record of driving performance and scaling growth in similar businesses while maintaining high quality service outcomes for customers and not compromising on safety or compliance. You will be able to demonstrate where you have successfully developed a team in a growing business while maintaining a positive and engaged culture.
This role is new to the business, so we are seeking a candidate who can help to define and establish the scope and responsibilities in partnership with the founder and an established CFO advisor.
Things to celebrate and accountability areas include:
- Driving EBITDA growth with full ownership of the P&L
- Successfully scaling the business nationally
- Effective management of all operations including back office, but excluding Finance/IT/Legal
- Leading a team of 25+ staff and building a great workplace culture
- Ensuring effective resource and asset utilisation
- Overseeing and continually improving all aspects of the employee life cycle
- Actively promoting positive staff engagement and a safe work environment
- Leading the planning and execution of sales & marketing activities
- Delivering exceptional customer experiences with a commitment to quality
- Maintaining and adding to their existing positive rhythms of execution ie daily huddles, accountability frameworks and weekly professional development sessions
- Proven track record in a leadership role successfully scaling a similar business nationally
- Gravitas, presence and the ability to build networks
- Strong financial literacy and commercial acumen
- Ability to work autonomously towards agreed goals and budgets
- Pro-active and decisive approach to resolving issues
- Ability to successfully manage a team through growth and change
- High level of customer service skills
- Excellent communicator with good written and verbal skills
- Previous experience in the trade industry is beneficial but not essential
- Competitive salary package
- Generous bonus/incentive structure
- Potential for equity participation
- Work-life balance and flexibility
- Family business environment
- CEO potential progression
- Passionate, positive, energetic team (including Harley, our resident dog)
They understand the success of their business relies on the people working in it—which is why team culture is one of the most important things they have. ABA wouldn’t be what it is today without the crew they’ve made along the way.
Check out their ‘Join our team’ Video for a snapshot of the team below.
Sound like you?
If you'd like to learn more, don't hesitate to reach out to Paulette at 0412 393 ***. To apply, please submit your resume and cover letter outlining your relevant experience as detailed in the advertisement, along with your resume.
Applications for this role close Wednesday 12, June, 2024.
We maintain the discretion to extend an offer at any stage of the recruitment process. If you are interested in the position submit your application as soon as possible!
To streamline the process, we kindly request that recruiters and candidates refrain from directly contacting the client. The client has enlisted the services of BespokeHR exclusively for this role. If you or any potential candidates are interested in applying, kindly utilise the provided 'apply' button."
