Claims Officer | Full-time Temporary with a Possibility of Permanency

Closes: 15 February 2024 Classification: Administrative Services Officer Class 5 Salary: $89,114 - $94,120 plus superannuation Position No: 56085 Directorate: Chief Minister, Treasury and Economic Development Advertised (Gazettal date): 01 February 2024 Contact Officer: Shyamali Dias on *************@act.gov.au or (02) 6207 9*** Details: Do you have experience in delivering exceptional claims management services in private or public sector environments?  Do you have excellent customer service skills and find you thrive in an exciting, dynamic and fast-paced environment? Do you have strong organisational and interpersonal skills and enjoy a challenge? If so, this role may well be the perfect job fit for you! The ACT Insurance Authority seeks an enthusiastic, positive and motivated individual who has a passion for providing support and assistance to our customers.  You will have a focus on achieving positive outcomes with an attention to detail. Reporting to the Assistant Director, the Claims officer is responsible for managing a portfolio of matters, across multiple general insurance classes.  We are looking for an individual who is adaptable, organised, demonstrates the ability to meet deadlines, communicates clearly with colleagues and stakeholders and is able to work closely with service providers, including solicitors and Loss Adjusters. This role requires an individual who is excited to be a part of a team that values diversity and practices inclusiveness in line with the ACT Public Service values. The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse people and those who identify as LGBTIQ are encouraged to apply. Hear about CMTEDD from some of our staff. Note: This is a temporary position available 8 March 2024 to 8 March 2025 with the Possibility of extension up to 12 months and/or permanency. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee report. This position will be moving to a new workplace designed for activity-based working (ABW). Under ABW arrangements, officers will not have a designated workstation/desk. How to Apply: Interested applicants are requested to submit an application no more than two pages addressing the attached selection documents, a current curriculum vitae and contact details for two referees Applications should be submitted via the Apply now Button below. #LI-DNI Note This is a temporary position available 8 March 2024 to 8 March 2025 with the Possibility of extension up to 12 months and/or permanency.
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