Address
Form of workAbout the Business
AirKeeper is at the forefront of revolutionising the property management industry. Specialising in short-term rentals, we transform traditional long-term rental properties into premium, five-star short-term rental homes. Our commitment to excellence and innovation has established us as leaders in the field, dedicated to maximising the potential of every property under our management.
About the Role
We are seeking a dynamic and skilled Cleaning/Maintenance Supervisor to join our dedicated team. This role is pivotal in ensuring the highest standards of cleanliness and maintenance across approximately 80 properties. The ideal candidate will be a proactive problem-solver with a knack for organisation and a passion for delivering exceptional service.
Key Responsibilities
- Stock Management:
Conduct regular stock takes, manage the ordering and management of linen and supplies to ensure all properties are well-stocked and presentable.
- Scheduling:
Efficiently schedule cleaning and maintenance tasks, ensuring all properties are serviced on time and to the highest standards.
- Organising Staff:
Coordinate and organise cleaning teams to attend properties, managing their schedules and workloads effectively.
- Quality Control:
Oversee and monitor the cleaning and maintenance services provided, ensuring they meet our high standards. Address any issues promptly and efficiently.
- Emergency Assistance:
Provide on-the-ground support including emergency assistance, delivering essential items, collecting keys, and more.
- Deep Cleaning:
Organise and sometimes participate in deep cleaning activities to maintain properties in peak condition.
- Property Inspections:
Provide detailed property inspection and onboarding reports, providing detailed feedback to the team.
Customer Service: Deliver excellent customer service, resolving issues swiftly to ensure guest satisfaction.
What’s on Offer?
- Richmond based office
- Permanent full-time position with a competitive salary package
- $600 technology allowance for remote work essentials.
- Car allowance to support travel requirements.
- Reward & recognition program, and career growth opportunities within a thriving company.
Requirements
- Australian driver's license and reliable vehicle.
- Experience in holiday rental cleaning or a similar field
- Familiarity with cleaning software
- Exceptional communication and customer service skills.
- Completion of a police check
Application Process
If you’re a motivated individual with a can-do attitude who thrives in a multifaceted role, we’d love to hear from you.
**APPLY NOW** by submitting your updated resume and a cover letter addressing the requirements listed above. Include your experiences relevant to this role, your ability to multitask, experience in the short-term rental industry, and why you believe you’re the perfect fit for this position.
Employer Questions
Your application should also address the following:
- How many years experience have you had in Short Term Rental Cleaning?
- Describe your right to work in Australia.
- Do you have a current Australian driver's licence?
- What is your notice period for your current employer?
- What are your salary expectations?
- Do you own or have regular access to a car?
Note: Only shortlisted candidates will be contacted for an interview. Interviews will commence immediately. Join us in redefining property management and delivering unparalleled service to our clients and guests.
