Client Executive

• Flexible hybrid working environment
• Career progression opportunities
• Be part of an experienced and supportive team

 HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA).

Client Executive | HIAIS

We are seeking a Client Executive to join our highly experienced team, which specialises in the delivery of best-in-class risk management solutions for construction clients. Located in Hindmarsh, there is easy access to public transport and staff carparking available. We have an extensive presence across Australia, with representation in each State capital.　

The Client Executive will work on a defined portfolio of existing clients with the Senior team in a support capacity, while also having the opportunity to work on a smaller portfolio autonomously.  This is the perfect role for someone who is looking to grow their insurance career in a collaborative and supportive team environment.

Who are Aon and HIA?

Our joint venture provides us with the unique opportunity to leverage the risk and insurance expertise of Aon, with the HIA's deep knowledge of the housing industry.

HIA is Australia’s only national building industry association, representing the interests of the housing industry at regional and national levels. Our extensive membership program for the last 70 years has supported residential builders, trade contractors, developers, design professionals and more.

Aon is a leading global professional services firm providing a broad range of risk, retirement, and health solutions.  Our team of business insurance specialists can help clients find a policy suited to the common risks of their industry, so they are more confident that they have found the right type of insurance for their business.

What the day will look like

• Providing quality and proactive support to our Senior team on an existing book of clients
• Manage a small portfolio of own clients
• Responding to day-to-day queries from clients
• Build strong relationships with clients, team and insurer partners
• Handling processing duties including renewals, endorsements, Certificates of Currencies etc
• Work directly with admin support teams to ensure accurate and timely completing of tasks

Skills and experience that will lead to success

This opportunity would suit someone looking to enhance their existing knowledge and customer service expertise within insurance. In this role you will be provided with training to support your growth and develop your understanding of construction insurance. To be successful you will have:

• Experience within an insurance support role
• Clear communication and attention to detail 
• Effective time management and the ability to manage and prioritize multiple tasks
• A growth mindset and eagerness to learn 
• Minimum Tier 2 Qualification and the willingness to complete a Tier 1 Qualification
• Developing insurance technical skills 

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ***************@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. 

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