AddressCluster Sales Executive
(Parmelia Hilton Perth, DoubleTree by Hilton Perth Northbridge, DoubleTree by Hilton Perth Waterfront, Hilton Garden Inn Albany & Hilton Garden Inn Busselton)
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to join Hilton.
We are seeking an invested and passionate Cluster Sales Manager to oversee our five WA properties, based in Perth. In the heart of the city and with a growing global hotel brand, this could be the next step to further grow your experienced sales career.
Welcome to A World of Opportunities
Why do we enjoy working here? This is more than just a workplace.
- Here you have the opportunity to develop and discover yourself as much professionally as you do as a person.
- Here they support you and encourage your individuality.
- Here you will meet incredibly inspiring people you can call friends, for life.
- Here we are incredibly passionate about delivering special comfort moments to our guests and colleagues.
We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.
A World of Rewards
- Dry cleaning of business wardrobe, $50 per month
- Work laptop to be used
- Complimentary fresh and healthy meals when on duty catering
- Personal Development programmes designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON! As well as a free stay at the hotel on the successful completion of probation
- 25% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program – offered at a rate of $100 per a successful referral
- Holiday: 4 weeks plus public holidays
- Discounted Bupa health cover
- Modern and inclusive Team Member’s areas
- Recognition non-stop all year long!
We look forward to explaining in detail the range of magnificent benefits that you would expect from a global hotel organization like Hilton Worldwide.
DoubleTree by Hilton Perth Northbridge ensure we provide the special comforts and acts of kindness that make the traveller feel human again.
If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of guest service, you may just be the person we are looking for!
Responsibilities:
As our Cluster Sales Executive, you will maximize revenue opportunities in the areas of group reservations, conferences, and events by driving sales leads and increasing conversions, across our three Perth properties:
- Parmelia Hilton Perth
- Doubletree by Hilton Perth Northbridge
- DoubleTree by Hilton Perth Waterfront
- Hilton Garden Inn Busselton
- Hilton Garden Inn Albany
The Cluster Sales Executive (CSE) will interact frequently with guests and customers with the intention of earning repeat and expanded business. Specifically, a CSE will perform the following tasks to the highest standards:
- Receive and convert incoming enquiries to achieve targets and maximize revenue
- Manage an events schedule to maximize yield
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and conduct hotel/venue tours
- Ensure the complete administration and execution of all planned events
- Participate in hotel promotional activities
About You:
- Hotel industry experience is preferred
- Must be physically based in WA (or willing to relocate at your own cost)
- Full Australian Work Rights
- Strong organization and administration skills
- Positive attitude and advanced communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- High level of IT skills
- Excellent grooming standards
- Previous experience in sales and/or conference/events
- Knowledge of hotel property management systems
- Qualification in a relevant field (BONUS)
We look forward to welcoming you to our hotel and to giving you the opportunity to work with our fantastic Managers, who can coach and develop you in achieving your personal goals in your future hospitality career.
We are open to confidential conversations with candidates about the role as part of the application and recruitment process. Please email ********@hilton.com if you have any questions in regards to the job opportunity.
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!
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