Community Operations Manager (Toosey Aged And Community Care)

Toosey Aged and Community Care, nestled in the heart of Longford, Tasmania, is seeking a dedicated and experienced Community Operations Manager to join our team on a permanent part-time basis. 

This role offers an exciting opportunity to make a meaningful impact within our community-focused organisation. This position will be part of the Executive Management Team and will be a Key Personnel for the organisation. 

Key Responsibilities.

• Manage commercial and operational reporting, ensuring compliance, including budgeting and forecasting.
• Supervise resource allocation processes, including rostering and fleet planning.
• Develop and oversee health and wellbeing programs for the Community Program, including Home Care packages and Commonwealth Home Support Program (CHSP).
• Provide leadership and supervision to Home Care and CHSP staff, supporting staff training and development programs.
• Collate and determine Commonwealth requirements and quality indicators.
• Regularly evaluate program services to align with Toosey’s Community Program goals.
• Undertake community liaison for client engagement opportunities.
• Comply with all regulatory compliance. 
• Contribute to the development and reporting of the Community Business Improvement Plan.
• Ensure compliance with organisational policies and guidelines, understanding and aligning with Toosey's strategic aims and objectives, and demonstrating effective delegation skills.

About You.

• Previous experience within a commercial role, preferably within Aged Care or similar.
• Strong analytical skills, with a high degree of attention detail. 
• Experience in compliance and risk management.
• Strong computer literacy including advanced MS Excel skills. 
• Highly developed communication, interpersonal skills and the ability to foster teamwork.
• Leadership, management, and supervisory ability.
• Analytical ability, initiative and capacity to exercise independent judgement.

Toosey Aged and Community Care is a unique community owned, not for profit organisation with a rich history. They value the quality of care above the bottom line. They provide residential care, respite care, a day centre and Community home care, just to name a few of their services. 

With around 120 staff and over 20 AHPRA registered nursing staff the residents receive a level of care well above similar facilities and their outstanding reputation has spread with people coming from far and wide to get the opportunity to live where they know they will be cared for. It really is they type of small community you dream of being a part of. 

Staff turnover is low which speaks volumes about the culture, and you don’t only get to know the residents and home care recipients, but all of their families, your colleagues and it only builds the culture of wanting to do the best you can to give the organisation your very best. 

• Permanent part-time position with flexible hours.
• Opportunity to work in a supportive and caring environment.
• Competitive remuneration package plus 11% Superannuation and salary packaging/ salary sacrifice is available. 
• Chance to contribute to the wellbeing of our local community.

If you are passionate about making a difference and possess the skills and experience required for this role, they encourage you to apply and become a valued member of the team at Toosey Aged and Community Care.

To apply, please send a cover letter outlining your suitability for the role and a current C.V. to Dhana Howard – *********@toosey.org.au

For a confidential discussion, please call Dhana Howard on 03 6391 1***. 

Applications close on Sunday 21st April 2024. 

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