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Form of work
SalaryAbout the business and the role
ENZED Surat Basin was established in 2010 and has grown to be a market leader in the Region. Our team prides itself on customer service excellence, this has driven business growth, and we are looking for a suitably qualified person to be the first point of contact for our clients in our Roma store.
Through our modern workshop we service a broad range of clients in Agricultural, Oil & Gas, Earthmoving, Transport and Mining industries.
The role would suit someone that has a passion for customer service excellence.
Job tasks and responsibilities
This position is responsible for over-the-Counter sales, processing customer orders & providing additional product advice with a focus on customer service excellence. A successful candidate is required to have a thorough knowledge of the organization's products.
The successful candidate will also be responsible for
- Hydraulic system component repair
- Manufacturing & testing of hose & fitting assemblies
- Goods Purchasing & Receipt
- Maintain Inventory to ensure best practice of stock locations, including identification and labeling.
- Assisting with stock takes
- Develop & support relationships between ENZED & customers.
- Adhere to WH&S policies and procedures.
- Ensure all activities comply with relevant acts and regulations and with professional ethical standards.
- Implement all applicable Quality Assurance procedures and participate in relevant quality-related functions.
- Already reside in or have the desire to live in the Roma region.
- Regular opportunities for overtime exist.
On call employees are employees that are required to be available for any period outside their ordinary hours of work and are entitled to be paid for that period at a particular rate. If the employee is required for 2 hours of work outside of those ordinary hours, then they are entitled to overtime rates for their actual work time.
Skills and experience
- Exposure to hose assembly in both Industrial & Hydraulic hose markets is desirable however in house training will be provided.
- Relevant trade qualifications with fluid power experience are desirable
- Advanced communication skills (written, verbal and interpersonal)
- A "can do" attitude
- Availability to work overtime including weekends
Additionally, to be considered for this position holding a forklift license would be desirable.
An hourly rate commensurate with experience will be offered to the successful candidate.
