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Form of workAn exciting opportunity to join Country Road as we continue to grow and expand our retail network. Join our CRew in our new concession locations across Myer nationally and be a part of the most admired Australian Lifestyle house of brands.
As a Concession Sales Consultant, you will collaborate with your team to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes, whilst upholding the brand values.
Key responsibilities
- Our customers are at the heart of everything we do - always put the customer first by providing an exceptional customer experience through great service, excellent product knowledge and a seamless point of sale transaction
- Be the reason the customer returns to us because you consistently exceed their expectations.
- Live and role model the CRG values collaborating with your store team to deliver results and contribute to team experience.
- Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing.
- Understand the brand and CRG strategy and how your role contributes to the delivery demonstrating this in your day-to-day work.
- Utilise tools available to keep yourself up to date with the latest products so you can share that knowledge with your customer.
- Assist with the execution of store visual merchandising and store presentation to brand standards.
- Contribute to the smooth operations of the store through effective management of stock and loss prevention and provide recommendations to your leader on opportunities for improvement.
Attributes you possess
- A true passion for fashion with exceptional customer service skills
- Proactive with good problem-solving skills
- A natural optimism and helpful enthusiasm in everything you do
- Flexibility to work weekends and late trading hours according to business needs and peak trade periods
- Embodying the Country Road Group can-do attitude and demonstrating CRG’s passion for our brands and customer obsessed culture.
Why work for us
- Be a part of an established and trusted iconic Lifestyle brand house
- Reward and recognition through generous employee discounts of 40% across all of our Brands (Witchery, Trenery, Country Road, Politix and Mimco). Further offers and discounts available at Myer
- Excellent career progression opportunities across the Country Road Group within all of our iconic brands
- We are a global business with over 600 store locations and 6,300 team members with a market-leading presence in Australia, New Zealand and South Africa.
- We have an exciting vision and growth ambition and we believe that enabling the development of our team members is central to achieving this
About Country Road
Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last.
Recognised as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.
The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design and the Good Cashmere Standard® by AbTF to support responsible cashmere production.
Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards and maintaining responsible sourcing strategies for key raw materials.
From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.
