AddressIt's fun to work at a company where people truly believe in what they are doing!
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Job Summary
Monitors are responsible for recording proceedings and producing an annotation or log of those proceedings to aid in the process of accurate transcription. Proceedings may take place on site in courtrooms or at client premises, or may be recorded from an Epiq office. Monitors must be able to maintain clear communication with both clients and colleagues via various channels. They also must work collaboratively with other Court Reporting teams to facilitate the successful delivery of service for our clients.
Essential Job Responsibilities
Produce high quality audio recordings of hearings
Produce high quality and accurate annotations of hearings
Obtain accurate spellings of names, spellings, places, terminology, etc. to enable an accurate transcript to be produced
Liaise with Epiq's clients in a professional manner
Utilize various recording technologies such as Liberty, FTR, and VIQ
Maintain accurate records of hearing sitting times and any applicable travel times
Upload and convert audio as and when required
Travel and work outside of office locations and in regional locations to record proceedings as and when required
Partake in periodic performance reviews with Monitoring Supervisor
Partake in annual security and compliance training
Assist with administration as and when required
Other duties as directed - eg: real-time equipment setups, collecting audio/documents from client premises
Ensure communications are clear, concise, and in line with business requirements
Foster and promote a safe and healthy work environment, maintaining safe work practices at all times, and to work within and comply with Company safety policies and procedures
Ability to work outside standard business hours if required
Qualifications & Characteristics
Collaborative team member
Strong communicator
Attention to detail
Customer focused
High school graduate
Six months to one year basic office administration
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
