Address Banking & Finance
Client Services
We're on the look out for a pro-active customer service superstar with a keen eye for numbers and a passion for building relationships and delivering solutions.
Our Purpose
We are on a big journey at ScotPac pushing the boundaries of SME lending. We started our journey over 30 years ago with a very relationship focused approach helping the SME market with their cashflow requirements. Customer relationships remains in our DNA.
We want to make it even easier for businesses to obtain the finances that they need to thrive and grow in today’s marketplace with disruptive experiences and products.
How you'll make an impact:
An exciting opportunity has arisen for a results-orientated Credit or Customer Services professional to join an innovative, fast growing, dynamic FinTech which is part of the ScotPac group.
You will maintain and develop strong relationships with brokers and clients and will be responsible for managing the business lending process from loan origination through to settlement. You will contribute to giving our clients every chance of success with your “can do” attitude, energy and people skills.
What you’ll do:
Lead nurture and enrichment
Credit assessment
Drafting Sales Proposals
Managing the loan settlement process
Ongoing client management, customer care and retention
What you’ll bring with you:
Highly motivated with an ability to work effectively and efficiently in a fast paced high volume environment within our collaborative team
Possess exceptional communications skills to maintain, nurture and build relationships
A keen eye for numbers with an ability to analyze financial statements or desire to learn
Curious mindset with a hunger for learning new skills. Previous experience in commercial finance would be an advantage but is not essential
If you’re a driven individual with a hunger to learn and grow and take the next step in your Customer Service or Finance career then this could be the opportunity for you.
What We Bring:
We support all types of flexible working that allow you to balance your work, your life and your passions.
Wellness benefit centered around your physical, mental, financial and social health including a $299 allowance to spend on your health each year.
Birthday leave.
Leave incentive policy
Mental Health Relief Day.
Paid Parental Leave
Collaborative and inclusive culture – everyone is friendly and happy to help.
Support of ongoing professional development and professional certifications.
Charity events with all donations doubled by the company + 2 days volunteer leave per annum.
Please note as part of the recruitment process candidates may be required to complete a Bankruptcy & Personal Insolvency Check and Australian Criminal History Check.
