Ctp - Payment Solution Specialist

Primary Details Time Type: Full timeWorker Type: EmployeeCTP Payments Solution SpecialistThe opportunity

• Elevate your career with a leading insurer!
• Permanent, Full-Time Opportunity
• Happy to ‘Talk Flexible Working’
• Lismore, New South Wales

Your new roleJoin our dynamic team at QBE as a CTP Payments Solution Specialist! We're seeking a dedicated professional to oversee credit control and instalment billing operations. In this role, you'll play a key part in achieving business targets and strategic objectives. Reporting to the Operations Manager of Payment Solutions, you'll be an integral part of our AUSPAC procurement and business services division.Additional Responsibilities:

• Collaborating with various stakeholders, including underwriters, relationship managers, portfolio managers, partners, brokers, and our overseas GSSC team.
• Ensuring timely collection of premiums as per credit terms.
• Communicating with brokers and facilitating referrals to external debt collectors when necessary.
• Overseeing tasks and providing assistance to offshore teams.
• Handling phone inquiries, addressing customer calls, and processing payments over the phone.
• Coordinating with liquidators as needed.

About youAs a CTP Payment Solution Specialist at QBE, we're looking for someone who:

• Demonstrates excellent stakeholder engagement abilities with both internal and external parties.
• Ideally has prior experience working with brokers or partners.
• Shows understanding or experience in collections or debt management.
• Has exposure to the insurance industry or a financial services background.
• Possesses strong customer service and communication skills.
• Exhibits a keen interest in numbers, spreadsheets, and Payment Solutions.

About QBEWe can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.We believe this is our moment – what if it was yours too?Your career at QBE — let’s make it happen!BenefitsWe offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super
• The ability to maximise retirement savings through voluntary super contributions and company matching
• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
• Additional leave and support through QBE’s Family Domestic Violence First Responder Network
• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & RecognitionWe value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice
• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
• Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
• Family First accredited employer since 2021

Apply now!APPLY NOW and let’s make it happen!Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us atApplications Close – Friday 14th JuneApplication Close Date: 13/06/2024 11:59 PMHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.