AddressGTNT Group are now recruiting for a Customer Experience & Operations Trainee to work with Power Water Corporation in Alice Springs.
This fantastic opportunity is offering a Certificate III in Business - BSB31020 with paid employment!
The primary role of the Customer Experience and Operations (CXO) team is to drive and enhance the customer focus and experience. They achieve this by providing exceptional customer service across all channels, for all interactions to meet the expectations of their customer and the community. The CXO team are responsible for a number of business functions including customer service, case and complaints handling, revenue and credit collection. As a trainee of the CXO team you will be provided the opportunity to work and build skills across a number of these business functions.
To be successful in this role, you will have/be: - Self motivated, attention to detail and able to meet deadlines with a commitment to quality customer service and client support.
- Reliable
- Punctual
- NT (C) Class Driver's Licence
- Have or be able to obtain a Police Check
- Indigenous preferred position
Qualification Description:
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Nominal Duration: This qualification has a set nominal duration of 12 months. This is the amount of time you need to be committed to, for successful completion of this qualification
Registered Training Organisation (RTO) Institute of Skills and Training Australia
