Company

Landis+GyrSee more

addressAddressLaverton North, VIC
type Form of workFull time
CategoryAdvertising & Marketing

Job description

Key Purpose of Role:

 The Customer Quality Manager APAC plays a pivotal role in enhancing customer experience with L+G by adhering to Customer Quality management processes and actively contributing to their improvement. The role involves actively participating in the identification, evaluation, and mitigation of risks and supporting the implementation of the Global Integrated Management System (IMS) in the APAC region. 

This role is a key driver in efficient problem-solving, and meticulous CAPA management. The Customer Quality Manager APAC ensures the highest standards of product quality and customer experience, making it an integral part of our commitment to excellence in the APAC region. 

Areas of Responsibility:

  • Act as a liaison between L+G and customers, facilitating discussions and providing technical insights to support the overall business and sales department. 
  • Manage CAPAs and customers facing on quality cases, ensuring quality and fast responses and that TAT (turnaround-time) targets are achieved.
  • CAPAs/8D and related KPIs reporting.
  • Support contracts warranty clauses analysis.
  • Support the implementation of the Global IMS in APAC region.

Experience

  • Demonstrated minimum 5 years of experience in a customer-facing quality role. 
  • Experience in HW, FW, SW and devices/solutions application for industrial systems. 
  • Firm knowledge of quality tools and methods, and their application (8D/Problem solving, FMEA, DMAIC, 6-Sigma, risk management)

 If this description applies to you, we are looking forward to receiving your application.

Refer code: 1405685. Landis+Gyr - The previous day - 2024-02-01 08:02

Landis+Gyr

Laverton North, VIC
Popular Customer Quality Manager jobs in top cities
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Related jobs

Customer Quality Manager - Apac

Customer Success & Quality Assurance Manager

Adflex Marketing

Richmond, VIC

a month ago - seen

Account Manager

Jc's Quality Foods

Knoxfield, VIC

2 months ago - seen

Quality Manager (Call Centre)

Serco

Dandenong, VIC

5 months ago - seen