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Salary- Kickstart your career in Australia’s largest privately-owned receivables management company where your purpose is to create a better today for our customers.
- Flexible working hours available for working parents and students.
- Multiple positions available in our beautiful riverside Toowong Office due to continuous business growth and development.
Who is Panthera Finance?
Panthera Finance is a rapidly growing Finance company of over 500 employees, our Head Office is based in Brisbane with other locations up and down the East Coast. We work with customers to find affordable repayments which improve their financial well-being and ensure they can remain active in the community. To accomplish this goal, we create effective solutions for our customers, shareholders and people through professionalism, empathy and by making a difference.
We are Australia’s largest privately-owned receivables management company experiencing an exciting growth period. With offices across the East Coast of Australia, you will work alongside a diverse and energetic team to deliver a best-in-class approach to customer service.
Job Description
Sounds good, what is the Job?
Use your skills at a high performing, progressive and growth focussed company!
In this role you will:
- Manage accounts with clients from major Australian financial institutions
- Oversee a portfolio worth up to $1m
- Establish and maintain relationships with customers by building trust and rapport
- Use negotiation skills to formulate solutions for unique circumstances
- Problem solve and overcome objections to resolve accounts
- Liaise with customers and 3rd parties, use your intuition to locate, set up and maintain arrangements
- Work in a team and work collaboratively to get things done
Desired Skills and Experience
What do I need for this role?
About you:
- Customer orientated and committed to delivering an exceptional experience
- Has the confidence to ask difficult questions to get the job done
- Is confident and innovative
- Has a high level of problem solving and negotiation skills?
- Enjoys collaborating and building relationships to assist customers
- Has excellent judgement, thinks things through and makes great calls for the customer
- Is focussed on continuous improvement with a growth mindset
- No collections experience required
What can I expect to gain for working at Panthera Finance?
- $55,000 Starting salary with an increase at 6 months and a review at 18 months.
- Automatic salary increase when passing probation, another review within your first 18 months
- Efficient and engaging learning programs from your very first day to maximise success within your role, including professional development and transparent learning pathways
- Flexible working arrangements including, casual, full time and part time contracts and WFH opportunities
- Business wide events celebrating the success of our employees in line with our reward and recognition program
- A non-bureaucratic environment where your suggestions for operational efficiencies are welcomed
- Fully funded Employee Assistance Program for you and immediate family members
- Additional employee benefits including discounts on restaurants, pubs, yoga, and massages
This is an exciting opportunity for experienced or budding professionals who are looking for a new challenge and the opportunity to excel. Applications are invited from individuals with a range of backgrounds who would like to begin a career in financial services. Positions are available at both Gold Coast and Brisbane locations.
