Customer Response Officer

Auto Park is the fastest growing multi-storey parking company in South Australia with its office located in the Adelaide CBD. Our core business is on multi-storey carparks – attracting new and retaining current business through excellent customer service and state of the art car parking equipment.

Auto Park currently has a position available for a Customer Response Officer to join our small team in servicing six facilities across the Adelaide CBD.

We are looking for an experienced and motivated person with customer service skills, administration abilities and a candidate who is also tech savvy. This is the perfect role that combines office and on-site works during a typical day. Having the ability to multitask is key in this dynamic role. 

The successful applicant will be required to undertake:

• customer service administration tasks 
• attend to customer enquiries 
• daily car park routine inspections
• carpark maintenance duties 
• manage operational equipment
• occasional traffic management 

To be considered for this role, you will need the following key requirements:

• proven experience in customer service and administration
• ability to learn new systems and procedures quickly, i.e. tech savvy
• reliable, enthusiastic and strong communication skills
• ability to communicate clearly and fluently in English
• a full drivers license with excellent driving skills
• some weekend works may be required
• previous experience working in a managed car park environment would be highly regarded

Successful candidates will also be required to complete a national police check and will receive a uniform, training and free city parking. Other perks include company vehicle during work hours, mobile phone and iPad. 

Due to the high volume of applications we are expecting to receive, only shortlisted candidates will be contacted.