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Form of workSleeptime is a Sydney based, family orientated company passionate about promoting the importance of sleep health.
At Sleeptime, we know that our success depends on the talents of our people and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do and we are committed to our mission to offer the best customer service experance.
What you'll do:
As one of our Customer Service Representatives, you are the first point of contact for all calls to Sleeptime. You will play a pivotal role in our world class customer experience.
- Greet all visitors to Sleeptime in a timely, friendly and professional manner
- Provide outstanding customer service to customers and internal stakeholders
- Provide accurate incident reports
- General receptionist, administrative and customer service support duties
- Assist with incoming and outgoing deliveries
- Arranging and booking in Deliveries
Hours: This opportunity is working Monday to Friday 08:30am to 5pm
Are you passionate about customer service and creating the world’s best customer experience?
If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.
About you:
- Passion for, and experience in, customer service
- Excellent verbal and written communication skills
- Strong attention to detail with the ability to work autonomously and as part of a team
- Enthusiastic, can-do, positive attitude with the ability to multitask
- Ability to build relationships with, and support, a wide variety of stakeholders
- Ability to lift up to 15kg to support with deliveries
Why Sleeptime:
- Fun work culture
- Awesome employee benefits
- Great opportunities to progress within company
