Company

Hays RecruitmentSee more

addressAddressPerth, WA
CategoryAdministrative

Job description

Customer service admin Welshpool

We are currently seeking a motivated and customer-focused individual to join our clients' team based in Welshpool as a Customer Service Officer/Admin.
Role Overview:
As a Customer Service Officer/Admin, you will play a crucial role in ensuring smooth operations and maintaining strong customer relationships. Your primary responsibilities will include handling customer enquiries, pricing, and quoting using our SAP system. You’ll be part of a supportive team that values collaboration and excellence.
Key Responsibilities:

  • Sales Support:
    Assist the sales team by providing accurate pricing and quotes to customers.
  • Customer Communication:
    Liaise with clients and customers via email and phone calls to address enquiries, resolve issues, and provide exceptional service.
  • System Proficiency:
    Utilise our SAP system efficiently for quoting, order processing, and data management.
  • Email Management:
    Handle a high volume of emails (approximately 50+ per day) effectively.
  • Problem-Solving:
    Identify and resolve customer-related challenges promptly.
Requirements:
  • Computer Savvy:
    Proficient in using email, SAP, and other relevant software.
  • Excellent Communication Skills:
    Comfortable communicating with customers via email and phone.
  • Sales Acumen:
    Previous experience in a sales-heavy role is advantageous.
  • Adaptability:
    Able to handle a fast-paced environment and manage multiple tasks simultaneously.
Working Hours:
Monday to Friday, 7:30 am to 3:30 pm.
Rate: $35 p/h (65k annual salary on permanent basis)

If you’re ready to contribute to a more efficient and organised workplace, applynow by sending your resume to ************@hays.com.au orcall 0892659*** for more information.#2867148

Refer code: 2250095. Hays Recruitment - The previous day - 2024-05-23 08:10

Hays Recruitment

Perth, WA
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