Company

Stramit Building ProductsSee more

addressAddressBrisbane, QLD
CategoryCustomer Service

Job description

Who We Are

Welcome to Stramit! We are glad you are taking the time to understand more about this opportunity and why we think you should join the Stramit team. Part of the Fletcher Building Group, Stramit is one of Australia’s leading manufacturers and suppliers of roll formed steel building products. A business steeped in history, our success comes from an in-depth knowledge of industry, entrepreneurial spirit and growth mindset. The backbone of our business are our 850+ Sales, Operations, Customer Service and Support Service functional teams across our 16 sites, who position us as a market leader in our field.

About the Position

As the primary point of contact for our customers, the Customer Service Representative plays a pivotal role in our dynamic and innovative environment. They are entrusted with understanding the comprehensive needs of our customers and driving sales through exceptional service, both over the phone and via email. In close collaboration with our branch, transport, and planning teams, this position ensures the timely fulfillment of customer requests in accordance with our service agreements, facilitating the efficient delivery and/or pick-up of products from Stramit sites.

This is a full time, permanent opportunity based onsite at our Crestmead branch. You would be required to be in the office Monday through to Friday.

Key responsibilities:

  • Handle inbound calls from customers promptly and efficiently in a fast-paced environment.
  • Work both independently and collaboratively to ensure seamless operations.
  • Accurate and efficient data entry, particularly in processing orders.
  • Maintain a focus on resolving both customer and business-related issues.
  • Strong commitment to safety protocols and practices.

About You

  • Customer-centric approach who consistently exceeds expectations.
  • Collaborative team player who excels in both written and verbal communication.
  • Efficient multitasker that thrives in fast-paced environments.
  • Advanced administrative skills to navigate systems and adhering to established processes.
  • High attention to detail
  • Experience in a similar role is advantageous, though comprehensive training will be provided.
  • Full working rights in Australia without restrictions.

What we offer

No matter your background, if you're driven and dedicated to making a positive impact, you'll find a promising future with us. Join our supportive team, always striving for innovation and efficiency to better serve our customers. Here's what we're proud to offer:

  • Comprehensive Parental Leave policy: Primary carers receive full base pay for 26 weeks or 50% pay for 52 weeks; while secondary carers get 4 weeks of full pay.
  • 5 additional leave days for 'New Parent Leave' within the first year back at work, available to both primary and secondary carers.
  • Access to the Stramit+ app, offering generous discounts at Coles, Woolworths, and other popular retailers, as well as health and wellness resources.
  • Full training and development opportunities to support your success at Stramit.
  • Strong commitment to Inclusion and Diversity, including Gender affirmation leave (10 days) and LGBTQ+ Rainbow Tick accreditation.

Stramit are proud to be a WORK180 Endorsed Employer, in recognition of our commitment to raising workplace standards for all Women. Check out our profile here: 

https://work180.com/en-au/for-women/employer/stramit

To submit your application, click the 'apply now' button. We look forward to reviewing your application and exploring your potential with Stramit.

Refer code: 2250508. Stramit Building Products - The previous day - 2024-05-23 08:30

Stramit Building Products

Brisbane, QLD
Popular Customer Service Representative jobs in top cities
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Customer Service Representative Kawana

Commonwealth Bank Of Australia

Permanent

Queensland

3 days ago - seen

Customer Service Representatives – Wholesale and Ecommerce

Boardriders

Burleigh Heads, QLD

5 days ago - seen

Customer Service Representative

Programmed Go

Gold Coast, QLD

5 days ago - seen

Overnight Customer Service Representative - Viva Energy Retail Gatton

Coles Express

Toowoomba, QLD

5 days ago - seen

Internal Sales Representative (Customer Service)/Warehouse Hybrid

Atkore International

Crestmead, QLD

a week ago - seen

Customer Service Representative

Stryker

Brisbane, QLD

a week ago - seen

Customer Service Representative

Shred-X

Stapylton, QLD

a week ago - seen

Customer Service Representative - Architectural

The Arc Agency

Brisbane, QLD

a week ago - seen

Customer Service Representative - Viva Energy Retail Jimboomba

Coles Express

Jimboomba, QLD

a week ago - seen

Customer Operations Representative

Avis Budget Group

Gold Coast, QLD

a week ago - seen

Customer Service Representative

Kldiscovery Ontrack Pty Ltd

West End, QLD

a week ago - seen

Customer Service Representative

Programmed Maintenance Services

Gold Coast, QLD

a week ago - seen

Customer Service Representative - Fully Remote Position

Auditor Training Online

Brisbane, QLD

a week ago - seen

Customer Service Representative

Geofabrics Australasia

Brisbane, QLD

a week ago - seen

Customer Service Representative

Bluescope Steel

Salisbury, QLD

a week ago - seen

Customer Service and Administration Representative

Bradnams Windows And Doors

Southport, QLD

a week ago - seen

Customer Service Representative

Visy

Brisbane, QLD

a week ago - seen