Customer Service Team Member

Astley's Plumbing and Hardware are currently looking for a hardworking Customer Service superstar to join our busy front-of-house team!

The Customer Service Team Member will be the face of our business dealing directly with trade customers, assisting with sales, stock replenishment and developing a strong sales standard within the business.

Previous Customer Service experience and trade knowledge is preferred, however plenty of on-the-job and product knowledge training will be provided.

Duties will include:

• Providing high-quality Customer Service to our clients.
• Providing prompt advice on hardware products and services.
• Serving customers via our checkout registers.
• Build relationships with customers and be able to identify their needs.
• Manage stock levels, minimise shrinkage and stock loss.
• Maintain correct stock tickets.
• Perform stock refill.

Requires skills and attributes:

• Previous Customer Service experience.
• Excellent communication skills, both written and verbal.
• Be proactive, enthusiastic and able to work within a dynamic team environment.
• Effective time management and organisational skills.
• Knowledge of trade products preferred, but not required.
• Strong interpersonal skills and able to work within a team.
• Willing to complete a pre-employment medical assessment (including drug & alcohol testing)

The Customer Service Team Member is a permanent, full-time position based at our Dubbo store in Cobbora Rd. We are offering the right candidate attractive above award rates.

For more information about this role, please contact HR@maasgroup.com.au

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact The Team at Astleys on , quoting Ref No. 1163871.