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SalaryKitchen & Renovation Concepts is a dynamic and rapidly growing company in the Construction & Building Industry. We are committed to providing exceptional service and high-quality products to our valued customers. As we expand our operations, we are looking for an enthusiastic person to join our customer service and administration team. Unfortunately, we are not offering sponsorship to overseas candidates for this position.
Job Description:
As a Showroom Consultant and Administration Officer, you will play a crucial role in ensuring a seamless and exceptional customer experience while also assisting with administrative tasks to support our business operations. You will be required to engage with customers, providing product information, and assisting with their inquiries.
Key Responsibilities:
Customer Engagement:
- Greet and assist customers as they enter the showroom.
- Provide product information, features, and benefits to customers.
- Understand customer needs and guide them in selecting the right products.
- Assist with customer quoting.
- Maintain a positive and professional attitude towards customers.
- Answer and direct phone calls and emails.
- Manage appointment scheduling for showroom visits.
- Assist with inventory management and stock replenishment.
- Process customer orders and assist with billing and invoicing.
- Keep the showroom organized and well-maintained.
- Previous experience in customer service or showroom sales is preferred.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Proficiency in computer applications (Microsoft Office Suite).
- Enthusiasm for learning about our products and industry.
- Comprehensive training and development programs.
- Opportunities for career growth within a rapidly expanding company.
- A supportive and collaborative work environment.
- Employee discounts on our products.
