AddressData Entry / Operations Executive
As part of ARN, the recognised leader in audio in Australia, you have an opportunity to share your voice on the future of audio. Audio is booming and we are defining it. We are entertainers. We create moments that move people, and that people move to. We are investing in audio’s smartest advertising, experts, and innovations. This gives us unparalleled understanding of our audience and the content that moves them and helps us form quality connections with our customers. It’s our commitment to creating moments that move people that makes us memorable.
This role will see you become part of the Inventory Team which is a key unit of the Operations team. You will be customer service driven to assist and maintain the proposal to contract lifecycle, ensuring each booking adheres to processes internal and external approvals.
This position is a 10 month fixed term contract with potential for permanency in the future.
This position can be based almost anywhere in Australia Including Brisbane, Sydney, Melbourne, Perth, Adelaide and many more!
About The Role:
- Responsible for the day-to-day processing of both new bookings and revisions to ensure we maximise revenue opportunities while providing exceptional customer service.
- Work closely with the Radio, Digital and Revenue & Yield teams to maximise revenue and availability while ensuring product categories and on-air sound remain unaffected.
- Maintain client files and up to date market information within Aquira and SalesForce systems to ensure data integrity.
- Monitor inventory levels across all stations and platforms with both Radio and Digital teams and ensure issues are resolved or escalated.
- Be actively involved in process evolution and projects to continually improve efficiencies for our greater team, internal customers, and business.
- Support Aquira and look for constant improvements to assist with sales support adhering to business and auditing processes.
- Proactively build and maintain connections among key stakeholders with a view to fostering positive, collaborative, transparent and effective working relationships.
About You:
- Preferred but not essential, previous experience in similar role.
- Must be good with numbers, calculations and be able to understand logic around discounting and pricing.
- Must have a positive approach and be customer service focused.
- Exceptional eye for detail within a heavy Data Entry role.
- Must have basic Excel capabilities.
- Ability to build and maintain strong working relationships across all levels of stakeholders within the business.
- Ability to manage and deliver multiple projects, working with multiple stakeholders, in a fast-paced and results driven environment.
What’s in it for you!
- ARNSocial Work Perks which can include – various giveaway & events, FREE and discounted tickets.
- Novated Leasing + Super Salary Sacrifice | Paid Birthdays off |Paid Parental Leave | Charity Leave |Bonus Annual Leave Program.
- Discounts on lifestyle, entertainment with big name brands including Health fund discounts.
- Education Assistance | Career Development with consistent quality training | Long term career progression.
Our Culture:
We have four behaviours that make up our "Culture in Action" which describe how we act every day to create a great place to work:
- Aim High- Set big goals and achieve together.
- Own It – Take ownership and be solutions focused.
- Be Your Best Self - Create the environment we need to thrive.
- Make a Difference – Seek out ways to have a positive impact.
Bring your skills, genius, and energy along on our journey, please press the APPLY button and upload your cover letter and resume!
For more details, head to www.arn.com.au and connect with us via Instagram (@arndefiningaudio) and LinkedIn (LinkedIn /ARN) EEO Statement. ARN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state, or local law.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please contact the People & Culture team at the relevant state office: https://www.arn.com.au/contact-us/.
