AddressAbout us
Morris Dental is a family owned and operated dental practice. We operate out of a modern and recently renovated dental practice and provide family orientated, high quality dental care. Workplace culture is very important to a small business and we are looking for the right person to join our friendly team.
Qualifications & experience
- A minimum of two years experience in reception role in a healthcare setting
- May also suit dental nurses with some experience wanting to transition to front desk duties
- Outstanding customer service skills, both in person and on the phone
- Strong computer skills and experience. Experience in Exact dental software or desire to learn Exact essential
- Ability to work in a fast paced environment while providing a calm experience to our patients
Does this sound like you?
- Positive and warm friendly demeanor
- Ability to maintain a good attitude in stressful situations
- Positive attitude towards all tasks big and small
- Ability to problem solve
- Desire to learn new things for personal growth
- Looking to make a meaningful contribution and do their best by our patients
Tasks & responsibilities
- Greeting patients and providing a welcoming first impression
- Providing quotations and clarifications on recommended treatment
- Booking appointments and optimising appointment book
- Taking phone queries, bookings and following up patients after treatment
- Taking payments and helping patients with health insurer queries
- Taking a genuine interest in helping our patients and being part of a growing business
- Driving friendly workplace culture and high standard of patient care
Benefits
- Working a modern practice with on site parking and spacious staff amenities
- Ability to offer a high quality patient experience
- Contribute to a growing practice and be part of a small supportive team
- Good remuneration with regular performance and pay reviews
- Induction training and ongoing mentoring within an experienced team
