Dental Receptionist / Assistant

Dental Receptionist/Assistant

Adelaide Cosmetic Dentistry

Permanent part-time or full-time position

Above Award Wages

Adelaide Cosmetic Dentistry is a modern dental clinic in the heart of cosmopolitan Hyde Park Shops on King William Road, Unley. Our small team is looking for a friendly and highly motivated Dental Receptionist to join the team, ideally someone with some clinical/dental assisting experience.

Ours is a boutique, purpose-built, fast-paced dental clinic offering a range of general and high-end cosmetic dental treatments using the latest equipment. This role best suits a friendly, professional and energetic candidate looking for a permanent part-time position with the potential for full-time work. 

Key Position Requirements

• Confident, friendly and outgoing person with an eye for detail.
• Excellent Customer Service skills, including managing patient inquiries over the phone, via email, and social media, and undertaking timely follow-up to secure patient bookings.
• The ability to organise, track and follow up on patient referrals via various channels – Facebook, Instagram, website inquiries and webchat messages.
• Strong work ethic, including taking direction, quickly acquiring new skills, solving problems effectively, dynamically adjusting work priorities, maintaining professional delivery standards, working collaboratively in a team, and coordinating effectively with all staff members.
• Ability to use the following programs (MS Word, MS Excel, MS Outlook)

Highly Desirable Dental Reception Skills

• Ideally, knowledge of the dental industry standards and terminology
• Experience in dental reception; proficiency in handling financial transactions, including generating patient invoices, EFTPOS/ HICPAS payments
• Experience with Core Practice or Dental for Windows (D4W) Practice Management or similar software

Highly Desirable Dental Assisting Skills

• Certificate III in Dental Assisting 
• Knowledge of dental instruments and procedures, with the ability to provide efficient support for the principal dentist during various treatments.
• Expertise in charting and note-taking, using correct dental terminology.
• Skilled in instrument sterilisation techniques, adhering to current infection control procedures.
• Proficient in utilising dental technologies, such as CEREC/intra-oral digital scans (iTero) and obtaining clear intra and extra-oral photographs.

Our usual hours are Monday to Friday, 8 am to 5 pm. Comprehensive training during your induction will be provided; however, prior experience in the dental industry is highly desirable as you are required to act as the first point of contact with our patients when in reception. 

How to Apply:

If you are ready to embark on a rewarding career with Adelaide Cosmetic Dentistry, please submit your Cover Letter and Resume to Sophie at ***********@adelaidecosmeticdentistry.com.au

Adelaide Cosmetic Dentistry 

(08) 8271 9***