Design Consultant-Intern

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.Your Role and Responsibilities
You believe good design and delightful interactions can turn even the most futurist technology into a wonderful user experience. As an Associate Designer, you’ll focus on customer and employee strategies that explore opportunities to improve digital innovation, addressing user needs and designing world-class digital experiences.You’ll create user experience designs and prototypes to test your ideas. You'll share your knowledge and collaborate with your team to address ambiguous, complex problems and projects. Applying User Experience, Design Thinking, and Information Architecture methods, you’ll help to uncover user and business requirements in the context of the technical landscape. Join us, as we are a next generation services company dedicated to creating transformative ideas that get our clients into the future, first.Work you could do as an Associate Designer:

• UX and UI work such as: creating wireframes, visual interfaces, and prototypes; annotating the wireframes; collaborating with other designers, researchers, consultants, and developers; making sure the interaction is getting recorded and addressed correctly
• Conduct user research leveraging IBM Enterprise Design Thinking and do direct user research as part of managing a project
• Lead client interactions related to design thinking workshops
• Supporting a Senior Designer on UX and UI production tasks, getting and incorporating the feedback, and working very closely with developers and testers on a day-to-day basis
• Visual Design work, such as creating delightful concepts and exploring art of the possible, creating mock-ups and prototypes from sketches and wireframes, working closely with clients, senior designers, front-end developers to implement dynamic human-centered digital solutions
• Create storyboards, layouts, impactful presentations, graphics, data visualizations, and other design artifacts in preparation for client meetings or product development
• Participate in design workshops, incorporate input from multiple stakeholders, communicate conceptual ideas and design rationale, outline digital experiences screen by screen, working with front-end development teams

Required Technical and Professional Expertise

• Professional or University-based design experience with a portfolio representing design artifacts and design process
• Exposure to basic AI concepts, ethics, methodologies, and being able to use it to amplify new and existing skills
• Exposure to design for data science
• Familiarity with behavioral design, systems thinking and ecosystem design
• Experience working with design tools such as Adobe Creative Suite (Photoshop, Illustrator, XD), Figma, InVision, as well as communication and workflow platforms like Slack, JIRA, Workfront
• Understanding of the principles and methods for human-centered design including user research, rapid ideation and iteration, prototyping, and user testing
• Demonstrated accountability and adaptability with willingness to take ownership of highly challenging tasks and problems, readily and voluntarily, even beyond initial scope of responsibility
• Thorough, design-focused, and analytical with the capability to apply logic to solve problems
• Possesses deep empathy for users and their needs, humility to recognize the limits of assumptions, and boldness in the conception of solutions
• Effective interpersonal skills with ability to collaborate and work with individuals, and teams, strengthening relationships to achieve win-win solutions
• Leveraging the art of Storytelling, communicate design approaches and complex situations clearly and simply (via voice, words, and pictures), listen actively, and convey difficult messages in a positive manner
• A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
• Background in Human-Computer Interaction / User Experience methodologies, Graphic Design, Visual art desired

Duration: 6 months, full-time based in either our Perth office
Study backgrounds: All degrees welcomed
To be eligible to apply:
Intern applicants must meet the following requirements:

• Have Australian citizenship, Australian Permanent Residency or Unrestricted Working Rights (Visa)
• You will be enrolled in a tertiary degree at University in Australia – for the duration of the internship program
• Have no more than 2 years relevant work experience

Preferred Technical and Professional Expertise
Nice to Have skills:
User Experience Design & Research Practice
Axure, Omnigraffle, Sketch, InVision, AdobeXD
design thinking practice in IBM Enterprise Design Thinking, Ideo Design Thinking, British Design Council’s Double Diamon or similar methods