Despatch Operator

Company Description
PSA BDP is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions.. They serve a wide range of multinational customers across diverse industry verticals, providing services including ocean, air, rail and road transportation, customs clearance and compliance, warehousing, project logistics, and supply chain visibility.

Role Description
This is a full-time on-site role for a Despatch Coordinator located at the brand new Altona Distribution Centre. The Despatch Coordinator is responsible for coordinating with customer service and warehouse operations, the timely booking and despatch of all consignments to meet the customer requirements. 

What are the Duties and Responsibilities? 

• Act as a communication liaison between warehouse and transport operations
• Monitor sudden changes or urgent transport requests and coordinate with warehouse operations for the timely and safe despatch of goods 
• Process inbound and outbound orders shipments through various on-site systems 
• Prepare transport bookings with relevant transport carriers and coordinate the timely collection within the specified parameters 
• Respond to complaints or feedback from customers, drivers and warehouse operations, relating to despatch of goods 

What type of candidate are we looking for?

• Experience with logistics software (WMS/TMS) and Microsoft Office  
• Experience in fast paced warehouse environments 
• Ability to work in a team environment 
• Strong interpersonal and communication skills (written and verbal)
• Experience with Dangerous Goods advantageous 
• Forklift Licence advantageous