Digital Marketing Client Manager

Walker Hill Digital is looking for a passionate Client Manager to join our growing team of digital marketers!

We are an award-winning Digital Marketing Agency specialising in Social Media Marketing, Paid Search and Marketing Automation, providing end-to-end services and solutions for our clients. 

We are looking for someone to join our client communications team who can provide 5 star client service experiences through effective communication.

You will be responsible for managing communications for a portfolio of clients and supporting the delivery of our digital services. 

⭐️ The role includes, but is not limited to: 

• Managing client relationships and engagement, providing performance & campaign reporting alongside the performance teams
• Working closely with our performance team to align client goals and objectives into campaigns
• Identify and provide opportunities for campaign growth via digital services and channels
• Presenting digital strategy and campaign updates in a client-facing capacity
• Maintaining an exceptional level of client retention through strong relationship management and assisting the performance team to achieve campaign success
• Developing your Digital Marketing capability and skills

⭐️ For this role you'll need:

• 1+ years of Digital Marketing experience
• Experience and/or knowledge of Digital Marketing services and channels such as Social Media and Paid Search
• Client-facing experience with confident presentation skills and exceptional customer service
• Strong attention to detail and organisational skills
• Proven ability to manage multiple projects simultaneously with effective time management
• Experience managing relationships with small to medium businesses 
• An appetite for challenge and curiosity to develop your Digital Marketing knowledge

⭐️  What's in it for you: 

• A strong and very fun team culture, terrific inner-city office.
• 12pm finish on Fridays (yes, every Friday!)
• Competitive salary
• Work-from-home day each week
• Annual team weekend getaway
• Ongoing professional development
• Work with a wide range of clients in various industries

If you are up for a new challenge with a fast-growing team of digital marketers, please send your resume with a cover letter outlining why you are the perfect candidate for this role!

Bonus points for if you replace your cover letter with a video introduction.