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At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
To support WPB strategies of end-to-end digitalization, the Digital Product Manager role is to support in developing an overall digital product and platform strategy and developing digital product features under different Value Streams. You will be a key member of Digital Product team and reporting to the Digital Portfolio Lead.
Your main responsibilities will include:
- Coordinate the Digital Portfolio features for end-to-end delivery of the Digital Portfolio, proactively balancing scope, budget, risks, outcomes and benefits.
- Tracking statuses of project deliverables and milestones, ensuring delivery risk and issue are monitored with regular co-ordination of governance and regular portfolio level reporting.
- Facilitate, coordinate and help plan for PI (Programme increment) sessions to ensure features are ready to be picked up and planned in-line with key prioritisation outcomes from QBR/Big room planning.
- Track key features and functions and ensure proper engagements are in place in-line with global and local priorities which feeds into Digital PI and Delivery, while ensuring budget and funding for engagements are in place and tracked.
- Embed Agile approach and artefacts, helping drive cohesion across Channels, Digital, Transformation and DBS (Digital Banking Services) IT for backlog and road-maps for better transparency and ownership.
- Help drive the overall performance and velocity of Digital deliveries, working closely across Channels, Product, Commercialisation, IT etc.
- Ensure proper governance and hygiene of features are being followed across digital Mobile and Platform deliveries end-to-end.
- Support Implementation and operationalization of Digital features and functions in the market with close collaboration with local, regional, and global teams.
- Deliver multiple projects in collaboration with multiple technical and business teams to ensure success of the Digital roadmap and strategy.
- Build strong relationships, adopting a joined-up approach and ensure regular and positive engagement with key support functions such as Finance, Risk, Compliance, Legal, etc. in driving Digital changes.
To be successful in this role, you will need:
- Bachelor’s degree in a Business-related and/or technology-related field with relevant experience working as a Portfolio Manager or within the Delivery management function.
- Experience of working in a banking environment within large, complex change projects, PI Planning and coordination, with proven outcomes and working with cross-functional teams both locally and globally.
- Collaborate with scale Agile teams and IT partners to refine and prioritize product delivery.
- Experience in working with diverse teams across different work streams.
- Strong Stakeholder management and successfully demonstrate the ability to conduct impactful communication, influencing, running portfolio governance, implementation, change management and benefits realization.
- Ability to influence, negotiate across all level and to think laterally and innovatively to find creative solutions, with a proactive approach to problem solving,
- Strong communication skills, both written and verbal along with working experience in Confluence and JIRA management.
- Attention to detail, able to work independently as well as part of a team with strong commitment to working and thinking collaboratively.
We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.
Learn more about careers at HSBC Australia – https://www.hsbc.com/careers/where-we-hire/australia
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.#LI-HSBCJHE
