AddressOur Organisation
At Melbourne Water we love water and love life. What we do makes a vital contribution to Melbourne's famous lifestyle. We achieve this by supplying high quality drinking water, providing outstanding sewerage services, integrating drainage systems, building resilience to flooding and by enhancing our waterway and land for greater community use. At Melbourne Water, we are in the 'Decade that Matters' and we've got some ambitious goals to achieve. It's a pride we share in helping to make greater Melbourne a fantastic place to live.
The Role
Reporting to the Manager Operations, the Disaster Recovery Analyst is responsible for the delivery, scheduling and testing of Melbourne Water's IT Disaster Recovery Plan (DRP) and Business Continuity Plan (BCP) to ensure reliable, safe and consistent IT capability during a disaster or BCP event, with the support of third party managed service providers, professional service providers and other teams within the business.
This will be achieved through:
- Implementing DRP and BCP support services for corporate enterprise systems and infrastructure.
- Establishing DRP and BCP test schedules for IT services, systems, end-user computing, applications, infrastructure, data centre, telecommunications, to ensure that recovery plans are tested and ensure their currency and effectiveness.
- Ensuring recovery strategies and plans are regularly reviewed, updated and validated, through engagement with system owners.
- Defining roles, responsibilities and authorities to activate Disaster Recovery plans.
- Financial management of DR and BCP testing activities.
- Development and ownership of procedures to ensure new applications, systems and infrastructure are integrated into the IT DR and BCP.
Your Skills and Experience
- ITIL Foundation and/or Practitioner or equivalent
- Excellent understanding of service management delivery methodology, frameworks and best practice
- Budget management experience
- Experience with performance management of external IT service providers and suppliers
- Experience in Disaster Recovery/ Business Continuity and facilitating Disaster Recovery exercises and events
- Excellent oral and written communication skills
- Knowledge of NIST and ISO standards, Victorian government legislation and regulatory authorities
Your demonstrated stakeholder engagement skills particularly your ability to manage relationships with internal teams and vendors will be keys to this role.
For more information, please see the attached Role Mandate.
Culture at Melbourne Water
We take enormous pride in cultivating a culture that holistically benefits our team and the wider Melbourne community. The pillars of our culture are based on Flexibility, Impact, Growth & Development, and People.
- We are committed to flexible working in a variety of manners including hybrid work, varied start/finish times, purchased leave, part time work, and 9-day fortnights. We understand that Melbourne Water and our customers are benefitted by enabling balance in work and life.
- Make an impact as part of a passionate team doing meaningful work to enhance life and livability in Melbourne.
- We relish learning and challenging the status quo for continuous growth. Perpetual and varied opportunities for learning and development are offered in a variety of manners - from formal development programs, digital learning content and lunch & learns; to visiting our sites and getting to see our initiatives and projects first hand.
- People are the foundation for all that we do. Our people are warm, welcoming, and inclusive.
- We welcome applications from everyone, including people with disability, mature age and young job seekers, members of the LGBTI+ community, and people from culturally diverse backgrounds. Melbourne Water welcomes and encourages applications from Aboriginal and Torres Strait Islander peoples.
How to apply
Click on the "apply" button and complete the online application form.
Closing date: 9 April 2024 at 11:55pm AEST
