WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. Our Heavy Mining Shovels (HMS) & Drill Rigs business unit is currently growing with new workshops, facilities & future development planned to commence in the coming months.Working FIFO from Perth, the Drills Product Support Advisor's primary role is to maximise operation and product reliability on the fleet of Caterpillar blast hole drills working for one of our major clients in the East Pilbara Region. You will possess a high regard to safety practices, policies and procedures and while delivering to customer's standards and expectation.As a Product Support Advisor you will be equipped with the latest training on new model equipment to ensure you are setup to succeed by applying those skills and knowledge in order to make a difference. You will work with a highly supportive group and be part of a continuous improvement and solutions network team.Location: Wodgina Mine, WA - Mineral Resources (opportunity to travel to other MRL sites in the Pilbara region)Roster: 8 & 6 roster days only (8 days, 6 off), 12.5 hours each day inclusive of 30 mins breakTo be successful the following is required:
- Australian-Recognised Trade Certificate
- HR-Licence
- Experience on mining surface drills - Caterpillar drills will be seen as advantageous
- Demonstrate a high level of trouble shooting and diagnostic skill
- Demonstrate a sound understanding of OEM warranty processes
- Strong communication skills and a dedication to safe work practices
- Be well aligned and exhibit WesTrac's SPARC values of Safety, Pride, Accountability, Respect and Customer
- Refer a friend program - work alongside your mates and receive up to $3000!
- Unrivalled training and development via The WesTrac Institute - continue to upskill whilst working with us!
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like JBHIFI, Woolworths, Caltex, Apple, Crown, Qantas and many more retail and entertainment outlets
- Discounted health insurance
- Income protection insurance
- Salary sacrifice options
- Fitness Passport - Giving you access to more than 100 gyms and recreation centres around Australia at once at a discounted rate!
- Opportunity to develop into a Specialist position through our supported career succession plans.