Kip Melbourne West

Position: Driver

At Kip, we provide pets with the best care and enrichment - and have our people to thank for it. We are compassionate caregivers to our four-legged friends and exceptional communicators to their paw-rents. And we are now looking for a driver to join our team at Kip Melbourne West.

Why Kip Happy Stays?

• Real career pathways for individuals who are looking for more than just a job (with majority of our team leaders having been promoted internally)
• Opportunities for ongoing training to develop and build your animal handling skills, such as pet first aid and pet CPR, canine socialisation online workshops, and/or become an accredited dog trainer through Kip with the National Dog Trainer’s Federation (NDTF)
• Our team leaders have access to further training opportunities, such as human first aid, leadership workshops and a Kip community where ongoing learning is celebrated and shared amongst each other
• We offer a structured induction program that trains on all aspects of the role that you will need to succeed and feel confident (great for individuals with no animal handling experience at all)

Extra perks:

• You receive generous staff discounts on shop items and on our boarding and daycare services (where applicable)
• We have an incentive program for our team leaders to earn bonuses based on performance and an Employee Referral Program where you can earn up to $3000 per person for recommending exceptional people to onboard with Kip Happy Stays
• We have an Employee Assistance Program (EAP) that provides confidential counselling and support to all employees
• Contribute to providing a high level of service and care that you can genuinely be proud of (and don’t forget the daily pet cuddles)
• Form strong bonds and find long term friendships with humans who have similar passions and interests

Responsibilities:

• Transport animals from homes to our facility
• Interact with customers in a professional manner
• Handle animals in line with company policies and procedures
• Follow the company's collection procedures and protocols
• Optimise the collection and drop-off schedule
• Following up queries and abandoned bookings
• Check in/check out pets
• Answering emails and phone calls

Attributes/skills required:

• Animal handling experience of dogs and cats highly regarded
• Honest with a high attention to detail
• Strong interpersonal communication skills
• Outstanding level of customer service
• Ability to safely drive long distances
• Problem solver

Key requirements:

• Full drivers licence with clear driving record (probationary drivers will not be considered)
• Must have vehicle to access site (no public transport available nearby)
• Must be available over holidays & Christmas period

What's the best way to be shortlisted?

• Include a cover letter outlining why you are best fit for the role (if you have no animal handling experience, we'd love to know how your current skillset can transfer)

We look forward to reviewing your applications and hopefully, welcoming you to the team at Kip Melbourne West!