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Form of workKip Homestead Yarra ValleyPosition: Pet Taxi Driver (Pet Boarding)At Kip, we provide pets with the best care and enrichment - and have our people to thank for it. We are compassionate caregivers to our four-legged friends and exceptional communicators to their paw-rents. And we are now looking for a driver to join our team at Kip Homestead Yarra Valley.
Why Kip Happy Stays? Real career pathways for individuals who are looking for more than just a job (with majority of our team leaders having been promoted internally)Opportunities for ongoing training to develop and build your animal handling skills, such as pet first aid and pet CPR, canine socialisation online workshops, and/or become an accredited dog trainer through Kip with the National Dog Trainer’s Federation (NDTF)Our team leaders have access to further training opportunities, such as human first aid, leadership workshops and a Kip community where ongoing learning is celebrated and shared amongst each other
We offer a structured induction program that trains on all aspects of the role that you will need to succeed and feel confident (great for individuals with no animal handling experience at all)Extra perks:You receive generous staff discounts on shop items and on our boarding and daycare services (where applicable)We have an incentive program for our team leaders to earn bonuses based on performance and an Employee Referral Program where you can earn up to $3000 per person for recommending exceptional people to onboard with Kip Happy StaysWe have an Employee Assistance Program (EAP) that provides confidential counselling and support to all employees
Contribute to providing a high level of service and care that you can genuinely be proud of (and don’t forget the daily pet cuddles)Form strong bonds and find long term friendships with humans who have similar passions and interests
Responsibilities:Transport animals from homes to our facility
Interact with customers in a professional manner
Handle animals in line with company policies and procedures
Follow the company's collection procedures and protocols
Optimise the collection and drop-off schedule
Following up queries and abandoned bookings
Check in/check out pets
Answering emails and phone calls
Attributes/skills required:Animal handling experience of dogs and cats highly regarded
Honest with a high attention to detail
Strong interpersonal communication skills
Outstanding level of customer service
Ability to safely drive long distances
Problem solver
Key requirements:Full drivers licence with clear driving record (probationary drivers will not be considered)Must have vehicle to access site (no public transport available nearby)Must be available over holidays & Christmas period
The position hours can operate within school hours, if required
What's the best way to be shortlisted?Include a cover letter outlining why you are best fit for the role (if you have no animal handling experience, we'd love to know how your current skillset can transfer)We look forward to reviewing your applications and hopefully, welcoming you to the team at Kip Homestead Yarra Valley!
Click here to view more detail / apply for Driver (Pet Boarding)
