Education Manager

About HCA:Healthcare Australia (HCA) is Australia's largest specialist healthcare recruitment and staffing provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community and allied sectors in all States of Australia.Now in our 50th year, as an employer today we focus on our people to ensure a great home/work life balance. We play a crucial role in shaping the future of Healthcare in Australia; we offer  hybrid working arrangements with opportunities to further your career, and we enjoy a working environment where our employees feel valued
As a well-established RTO and working alongside our parent company Healthcare Australia, EmployEase has built a strong reputation as a leader in the provision of vocational training specific to the Health and Community Services industry. 

With ambitious growth plans underway nationally, a unique opportunity exists for a Learning Management Systems (LMS) Manager to manage the strategic LMS platform, the 100+ courses currently offered online to our 80+ customers across Australia having 5,000 registered users.

The Opportunity and about the role:

Reporting to our very hands on General Manager and working within a close knit team,  the position requires the combination of Account Management, Leaning Management System management and instructional design optimization with help desk customer support.

Responsibilities include:

• Lead the LMS Team to achieve set goals
• Utilise problem determination and troubleshooting techniques to identify and effectively resolve client issues
• Monitor client/industry needs to keep courses up to date with latest learning trends
• Maintain and build key personal relationships with clients and internal HCA stakeholders and users of the LMS
• Research, explore and discuss new Online Learning tools available and suitable for use in our products
• Promote HCA’s E-Learning products as effectively as possible, ensuring all sales opportunities are maximized.

To be considered:

• The ability to lead a successful team
• The ability and drive to consistently achieve set results
• The ability to relate to people from a diverse range of backgrounds and cultures
• In depth knowledge and management of E-Learning platforms and learning technologies
• In depth knowledge and management of Shopify platform
• Experience in online content development and digital learning
• Experience using the LearnUpon LMS
• Excellent interpersonal skills, presentation, oral and written communication skills
• Experience in an IT Service desk environment

BENEFITS OF WORKING WITH HCA

• We are a people-centric business with our core values driving everything we do
• Hybrid working conditions
• Work with a truly high-quality product
• Close, friendly and supportive team environment
• Ongoing training and support
• Career progression opportunities within a national organisation
• Access to a virtual wellness program along with 3 funded Employee Assistance Program sessions.                                                         

 It is a requirement of HCA that all employees are double vaccinated for COVID.  Some roles that involve visiting clients or facilities may require you to have a booster.  If you have any questions or concerns, please contact the hiring manager
  
At HCA we are committed to embracing diversity and committed to providing a safe working environment.
  
To learn more about HCA:
www.healthcareaustralia.com.au
  
Only short listed candidates will be contacted
Additional information

• Technical understanding of Learning Management Platforms
• St. Kilda Rd. Melbourne Location offering career progression
• Hybrid working conditions and public transport on the door step