Expression of Interest - Customer Experience Officer

Expression of Interest - Customer Experience OfficerCustomer Experience | Customer Service Expression of Interest - Customer Experience Officer Starting from $67,236 per annum, plus super. Full-time/ Part-time Permanent opportunities. On-site, CBD Location Shifts may include days, afternoons, weekends, and public holidays. Do you want to make a difference and deliver exceptional service to the City of Perth’s community and visitors? We are looking for enthusiastic and passionate individuals to join our team of Superstar Customer Experience Officers. About the role: Provide first class customer service when assisting customers across various channels including concierge, telephone, social media and email Assist customers by providing up-to-date information on the City’s activities, events and current matters Deliver high standards of service by meeting KPIs, seeking feedback, working collaboratively, and participating in training About you: Can work well in a team, and independently Strong written and verbal communication skills Ability to navigate numerous systems to support our customers Experience…
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