Family Response Facilitator - Townsville

Job description
Mercy Community is a Catholic not-for-profit, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families and young people, people living with a disability, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment. We have been providing services and support for over 150 years and our team operates across a network that encompasses urban, rural and remote communities. Please visit our website to find out more about our dedicated team and the work we do.
The Role
Our Family and Child Connect program has an opportunity for a motivated and passionate Family Response Facilitator – Domestic and Family Violence Specialist to join the team. This is a fixed term part-time position (19 hrs/week, through to 26th Oct, 2024) located in Townsville.
This position provides quality service delivery to children, young people, families and the community within the Family and Child Connect Service (FaCC). The FRF role requires you to assess information provided in a referral, engage with families with multiple and high-level needs and provide resources, information and advice regarding appropriate community support options and complete referrals out to appropriate services. You will be required to provide services to the wider Townsville region and beyond, the Family and Child Connect team engage with families and a wide variety of service providers to facilitate vital connections to supports for those families in our communities.
This position offers a competitive salary of $41.52 to $44.68 per hour plus superannuation (dependent on qualifications and experience). You will also have the opportunity to increase your take-home pay by salary sacrificing and other benefits (more information below).
To be eligible for this position, you will require:

• Relevant 3-year degree with at least 2 years’ previous relevant experience, or 4 year degree with at least 1 year’s previous relevant experience.
• Experience in working within the domestic and family violence sector and a working knowledge of the services and responses required by families.
• Group facilitation skills and experience.
• Previous experience in safety and needs assessment and planning, including application of the Domestic and Family Violence Protection Act 2012.
• Queensland Provisional Green (P2) or Open Driver Licence.
• A positive notice in the Working with Children Check (Blue Card) and the ability to obtain any other legislatively required personal history screening as required.
• Evidence of current vaccination against Whooping Cough or willingness to obtain prior to commencement, unless applicable exemption provided as per the relevant MC procedure.

Why choose to work at Mercy?
Mercy Community appreciates the important work that each person contributes to the success of our programs and services. Being part of the Mercy team, means you have access to some fantastic benefits, such as we:

• Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
• Provide you and your immediate family free, professional and confidential counselling services. This includes specialised First Nations counsellors.
• Provide the opportunity to increase your take home pay through the use of salary sacrificing and other packaging benefits -up to $18,550 per annum is available to take advantage of!
• Provide access to novated leases for a vehicle to help reduce your taxable income.

Depending on your role, you may also be eligible:

• For annual influenza and/or other vaccination reimbursements
• To receive pay bonus’ of $500 for successful employee referrals
• To cash out or purchase annual leave
• Take advantage of extra leave entitlements

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to plenty of other career pathways and opportunities in the broader Families and Young People programs, or in other programs and services across Mercy.
How to Apply
Hit 'Apply Now'!
Please Note: Applications will be assessed as they are received, and progression of suitable candidates will occur in real-time.
Mercy is committed to Safeguarding - taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.
Applications for this role will take you to the employer's site.
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