Field Service Engineer

NES Fircroft has partnered with a leading global provider in energy solutions. They offer power and automation products, systems, service and software solutions across the generation, transmission, and distribution value chain. They are looking to expand their team and bring on an experienced Field Service Engineer to their team in Sydney!

In this role, you will be responsible for providing technical support, maintenance, and troubleshooting services for our high voltage products at customer sites. Approximately 80% of this role will involve travel to various locations, in Australia, offering an exciting opportunity to work in diverse environments.

Location: Smithfield, NSW 

Duties and responsibilities: 

• Carry out service installation, commissioning, maintenance, repair work and other service-related activities on High Voltage Switchgear associated with Transmission and Generation industries.
• Diagnose technical problems, determine, and implement corrective actions.
• Execute service activities at workshop and at customer site on time within budget with expected quality and focus on safety.
• End to end management of Service activities including coordination with customer and all stakeholders.
• Maintains and strengthens working relationship with customers.
• Interact with and support sales team on potential business opportunities.
• Prepares all safety, financial, technical documents and reports associated with service activities.
• Proactively identify and participate in performance improvements within the business to enhance operations and customer service.

Experience wanted: 

• 1+ year of experience in a similar role within the Power Industry.
• A-Grade Electrical License 
• Exposure to High Voltage Gas Insulated Switchgear or Generator Circuit Breaker Switchgear field work is an advantage.
• Flexible with travelling for service jobs.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.