Financial Counsellor (qualified) or Financial Capability Worker (trainee)

We are seekingapplications from people that are either fully qualified or have an interest inobtaining a Diploma in Financial Counselling and relevant membership with SouthAustralian Financial Counsellors Association (SAFCA) (or a willingness toobtain).

About the Position

As a Financial Counsellor (qualified) you will play a pivotal role in providingadvocacy, support, and education to individuals and families navigatingfinancial difficulties. You will:

·        Maintain and develop a professional relevant financial counsellingservice within the service area, including referral procedures, reporting andstatistical data

·        Provide information,support and advocacy to help clients overcome financial difficulty

·        Provide adviceregarding income and entitlements and whether debts are correct and legallyowned

·        Explore options andconsequences with clients to address financial difficulties including debtnegotiations, waivers, bankruptcy

·        Assist clients incompleting more complex documentation including statement of affairs, lettersto creditors etc

·        Liaise with other agencies/services and counsellors to ensureawareness of needs of families in financial crisis.

As a Financial Capability Worker (trainee) you will be responsiblefor delivering financial literacyeducation, information and coaching and maintain a strong focus on supportingconsumers to change their behaviour and ‘learn by doing’. This includes basicfinancial literacy education and support either individually or in group settings.As a FinancialCapability Worker, you will:

·     Provide information,money management skills and coaching to help clients make better financialdecisions and build financial resilience

·     Deliver financialliteracy information, education and support to clients

·     Provide ongoingbudgeting support and savings strategies to clients

·     Assist clients inassessing utility or telco hardship programs, government concessions and accessingservices

·     Provide clients withinformation about financial rights

·      Refer clients to financial counselling or othercommunity services

·     Manage statisticaldata as required.

Benefits

• Annual salary for a qualified Financial Counsellor (with full SAFCA membership) ranges from $82,043 to $88,287 (based on Full Time)
• Annual salary as a Financial Capability Worker (trainee) ranges from $71,136 to $76,273 (based on Full Time)
• Full Time (38 hours per week)

·        As a trainee you would be supported to complete a Diploma of FinancialCounselling

• Salary packaging and salary sacrificing option of up to $15,899 which will significantly increase your take home pay
• Salary packaging cards for meal and entertainment benefits and other generous discounts available
• Additional leave provisions available
• Fantastic professional and career development opportunities
• Generous access to our external Employee Assistance Program provider
• Work in a growing and supportive organisation with great career opportunities

About You

As a qualified FinancialCounsellor, you will have:

·        A Diploma in Financial Counselling and relevant experience, alongwith membershipwith the South Australian Financial Counsellors Association (SAFCA) (or a willingnessto obtain)

·        Experience in advising andproviding financial information to families and individuals to assist in theresolution of financial issues at various levels including crisis intervention

·        Demonstrated knowledge of theimpact and issues related to financial crisis and associated behaviours inrural and remote locations

·        Knowledge of relevant legislation,hardship provisions and the practices of financial institutions

·        Experience in developing caseplans and facilitating a positive approach in working with families,individuals and groups to achieve these goals

·        Experience inworking in a highly confidential manner

·        Experience in providing financialliteracy and community education

·        Demonstrated ability to identifyan issue and seek creative solutions

·        Highly effective communicationskills (verbal and written), interpersonal skills and time management skills.

As a FinancialCapability Worker (trainee), you will have:

·     A willingness to obtain or beworking towards a Diploma inFinancial Counselling (support will be provided)

·     Experience in assisting familiesand individuals in the resolution of financial issues at various levels includingcrisis intervention

·     Demonstrated knowledge of theimpact and issues related to financial crisis and associated behaviours inrural and remote locations

·     An awareness of relevantlegislation and hardship provisions and how to negotiate accessing them withclients

·     An understanding of case plans andfacilitating a positive approach in working with families, individuals andgroups to achieve these goals

·     Experience inworking in a highly confidential manner

·     A commitment to providingfinancial literacy and community education

·     An ability to identify an issueand seek creative solutions

·     Effective communication skills(verbal and written), interpersonal skills and time management skills

·     High level ofability in the use of Microsoft Office and Information Technology.

Requirementsof the role:

·        Hold(or willingness to obtain) a current DHS Working With Children Check – don'tworry, we can support this process if necessary!

·        Hold(or a willingness to obtain) a National Criminal History Record Check (PoliceCheck)

·        Holda current South Australian Driver’s License (minimum Provisional License)

·        Befully vaccinated for Covid-19 (minimum of two doses) - evidence will berequired prior to appointment

CentacareCatholic Country SA is committed to equal employment opportunity and embracesdiversity and inclusion within its workforce. People from diverse backgrounds are encouraged to apply.

How to Apply

Please visit www.cccsa.org.au/careers/vacancies and request a copy of thePosition Identification Document for further information on the role.

To be considered for the positionapplicants will be required to submit the following documentation via email to *********@cccsa.org.au:

• Cover letter
• Copy of your resume
• Response to the Selection Criteria (found in the Position Identification Document)
• Contact details of three professional referees

For further information on therecruitment process, please contact Human Resources on 8644 2020.

Applications close 9.00am Tuesday 12 March 2024

NOTE:Applications cannot be accepted through any other platforms.  

Applicationsthat do not address the Selection Criteria will not be considered. 

Summary of role requirements:

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 08 April 2024
• Expected salary: $71,136 - $88,827 per year