AddressSouthgate Automotive Group is a South Australian, family owned and operated dealer group based in Reynella, 20kms south of the Adelaide CBD. Employing over 100 people, our group comprises of Reynella Mazda, Southern Volkswagen, Southgate Used Cars, Southgate GWM Haval, Southgate LDV and EV Moto SA. We currently deliver over 200 vehicles a month with an annual turnover in excess of $100 million per annum.
We are currently looking for a Fixed Operations Manager or Service/Assistant Service Manager looking to take the next step in their career and lead the Southgate GWM, LDV and Holden Service and Parts Department.
Reporting to the Dealer Principal, you will.
- Have a high-level knowledge of service department processes, policies and procedures in a franchised dealership.
- Demonstrate excellent customer service with well-developed communication skills both verbal and written.
- Demonstrate experience in Service Department KPIs with great time management skills.
- Experience or willing to learn Parts Operations
The successful applicant will.
- Ensure Manufacturer Customer Service Indexes are a minimum of benchmark at all times.
- Provide the best possible service to customers while maintaining an efficient and profitable operation.
- Build and maintain positive customer and employee relationships.
- Organise, direct and control the activities of the Technicians ensuring optimum use of all material and staffing resources.
The successful applicant will be rewarded with:
- A very generous remuneration package with an attractive incentive scheme
- Fully maintained company vehicle
- 5 day working week (no Saturdays)
- Supportive management and a vibrant fun work environment
- Ongoing opportunities to further develop your career.
For a strictly confidential chat or to find out more information please call Robert Maiolo 0411 067 *** directly or email *******@southgate.com.au
You must have relevant qualifications & experience to be considered for this position. We will only be contacting those who match the criteria. Successful applicant will require a clear Police Check.
