Company

Air Charter Service Pty LtdSee more

addressAddressBrisbane, QLD
CategoryHospitality

Job description

Tasks

  • Support brokers across the APAC region in coordinating and customizing flight details with the airlines, clients, and handing agents to ensure smooth and efficient operations
  • Coordinate all operational aspects of charter flights including all necessary steps from flight confirmation to flight completion
  • Ensure all passengers and airline information is accurate and correct 
  • Verify catering and requested amenities have been delivered 
  • Check the aircraft cabin is well presented before boarding (ie. Branding) 
  • Assist with flight repping or riding where required
  • Monitor service quality from suppliers and promptly identify areas for improvement
  • Actively participate in change management activities, including ensuring that improvements or new initiates are effectively delivered   
  • Collaborate with brokers and other relevant stakeholders to identify opportunities for personalized service

Qualifications 

  • Demonstrated achievement in customer service logistic within multi-disciplined environment
  • Broad experience in a customer-facing role, with the ability to build relationships at all levels of an organization
  • Excellent administrative and computer proficiency skills
  • Strong organizational and time management abilities
  • Exceptional communication and interpersonal skills
  • Proven problem-solving and decision-making capabilities
  • Ability to thrive in last-minute, stressful situations
  • Meticulous attention to detail
  • Customer service-oriented mindset
  • Require to work on weekends and outside of standard business hours


WHAT IS IN IT FOR YOU

  • Competitive Salary
  • 22-day holiday which increases with length of service
  • Additional paid leave for wedding, moving house, holiday shopping and more
  • Private healthcare and pension
  • Opportunities for global travel
  • A friendly, fun and exciting environment surrounded by some of the best in the industry
  • Career development opportunities

Check us out on social media!  - Facebook - Instagram - TikTok - Twitter - Youtube - LinkedIn

Refer code: 2236281. Air Charter Service Pty Ltd - The previous day - 2024-05-22 17:15

Air Charter Service Pty Ltd

Brisbane, QLD

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