AddressCombining unique culinary creations, exquisite décor and superior service, glass Brasserie provides a truly definitive dining experience in the heart of Sydney. Our restaurant is the perfect place to soak up Sydney’s vibrant atmosphere while dining on the finest Modern Australian cuisine. Our newest team members will have excellent attention to detail, fabulous customer service skills and you will enjoy working as part of a high performing team in a fast paced environment.
What will I be doing?
As a Food and Beverage Attendant, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience. A Food and Beverage Host will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Get to know regular guests and their preferences so that their needs can be anticipated
- Responsible for a la carte service
- Receive orders and serving customer requests completely
- Understand menu content, any menu changes, and promotional activities.
- Answer guest queries in a polite and helpful manner
- Welcome guests in a polite and friendly manner
- Coordinate seating for customers
- Up-sell with latest departmental incentives
- Manage table set-ups
- Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
- Manage guest queries in a timely and efficient manner
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A Food and Beverage Attendant serving at glass Brasserie is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Friendly, positive, energetic disposition
- Flexibility with hours, available days/nights/weekends
- Committed to delivering exceptional guest service
- Motivated to learn new skills and techniques
- Impeccable grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- NSW Responsible Service of Alcohol (RSA)
- Valid Australian Working Rights
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous fine dining, Food and Beverage and/or industry experience
- Knowledge of Food Hygiene Regulations
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce an environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award winning Great Place to Work culture means:
- Laundered uniform provided
- Free team member meals served fresh daily
- 100 discounted travel nights per year for you, your friends or family to enjoy at any of our 7000+ hotels located in 122 countries and territories around the world
- Food & Beverage discounts so you don't just stay when you travel but also enjoy dining experiences
- Flexibility so you can Thrive and make space for what matters most
