AddressF&B Attendant - Events
DoubleTree by Hilton Perth Waterfront
About DoubleTree by Hilton Perth Waterfront
Situated in a prime position on the edge of the stunning Swan River, the hotel adjoins Barrack Square and the Elizabeth Quay precinct. The 229-room hotel boasts stunning panoramic river and city skyline views. This stylish full-service hotel is home to Reel Kitchen, 18 Knots Rooftop Bar, and picturesque banquet facilities.
What will it be like to work for Hilton?
In 2023, Hilton was named #1 World's Best Workplace and #2 Best Place to Work in Australia across all industries. We are committed to an equitable and inclusive workforce, where Team Members can be their authentic selves to learn, grow, succeed and thrive. You can also look forward to the following:
Competitive wages with higher penalty rates than industry average, annual increases & tips
Uniform laundered by the hotel
Discounts on accommodation at over 7000 hotels worldwide
25% off Food & Beverage in the hotel and complimentary meal during work
Leadership training programs created in conjunction with Harvard Business School, to help further your career development
Team Member Recognition Programs, including monthly celebrations and annual team party
Employee Assistant Program & Mental Health Program
Being part of Hilton's 2030 corporate social responsibility goals with opportunities to volunteer and engage with our community
What will I be doing?
As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the Food and Beverage (Food and Beverage) operations inside of our banquet facilities. You will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations through the following tasks:
- Receive orders and serve customer requests completely in a timely manner
- Understand menu content, any menu changes, and promotional activities
- Keep your service area clean, tidy, and well-prepared
- Efficiently manage the proper settlement of all customer accounts
- Answer Guest queries in a polite and helpful manner
What are we looking for?
Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Friendly, positive, energetic disposition
Committed to delivering exceptional guest service
Motivated to learn new skills and techniques
Smart and tidy, in appearance
Positive and willing to participate on a team and work with a winning attitude
Excellent communication skills in the local language
Flexible, reliable, and responsive to a range of work situations
Prepared to manage a variety of customer types, inquiries, and complaints
Knowledge of alcoholic beverages and mixing of drinks
Previous food hygiene experience
Electronic ordering systems experience
Cash handling experience
Proof of working rights in Australia and ample availability (preferably no visa restrictions on hours)
RSA, plus some hospitality experience/understanding (barista experience preferred)
