Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.What this opportunity involves:As a Food and Beverage (F&B) Coordinator at JLL, you will play a crucial role in delivering exceptional F&B services to our clients. You will be responsible for enhancing engagement, fostering proactive communication, and providing high-touch service within a select portfolio of properties. This client-facing position offers the opportunity to combine your passion for service, brilliant people skills, and enthusiasm for creating a hospitality-focused workplace environment.An Overview of the role:
- Execute F&B services according to SLAs, standard processes, and professional brand image
- Manage catering satisfaction, including conducting regular satisfaction surveys and optimizing food service operations
- Act as the primary point of contact for all client employee inquiries, issues, troubleshooting, and feedback related to F&B services
- Financial management of F&B services, including budget management and expense tracking
- Purchase and manage F&B supplies and vendor relationships
- Plan and manage events, such as tech talks, team off-sites, and client-specific requests
- Proactively collect feedback from business team members and take appropriate actions
- Ensure compliance with food safety guidelines, banquets/catering setup, and coffee breaks
- Identify, assess, manage, and correct risks as needed
- Manage the work order ticketing system
- Support data collection, analysis, and reporting to align with client goals and objectives
- Perform general administrative tasks as requested
Sounds like you? This is what we are looking for:
- Minimum of 2+ years of relevant experience in office operations in an F&B capacity
- Exceptional customer service skills with a strong passion for hospitality
- Ability to prioritize and manage multiple tasks in a fast-paced environment
- Highly collaborative with excellent interpersonal skills
- Strong internal and external customer service track record
- Strong verbal and written communication skills
- Excellent organizational and process management skills
- Ability to work independently and adapt to new technology and applications
What you can expect from us:You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.Interested candidates, please apply following the link below quoting job reference number THREQ352698
Location:On-site –Sydney, NSWIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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