AddressA Bit About Us
This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider.
We’ve been around in one form or another for more than 125 years, always with one goal in mind — helping small businesses compete and win. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.
Being Australia’s leading digital, marketing and directory services provider, we help Australians connect and engage through our leading platforms, and we now have the ability to do so much more for them with the award winning Thryv software.
Your Future Role
This role, based anywhere in Australia, on a Full - Time Permanent Basis involves thinking outside the box.
You will work to uncover requirements needed to successfully onboard franchises on the Thryv software. You will need to understand the technical details of Thryv and Hub while your depth of knowledge of ecosystem partners can be called on to help build solutions for franchise business needs. You will need to be able to articulate all this information in layman’s terms directly to the franchisor and franchisee.
You are a decision maker, approving or declining progression of multi-location sales based on product need fit is your responsibility and you are comfortable making these decisions.
We need someone who can adapt quickly to change and is ready for new challenges each day. This role reports directly to the National Capability & Performance Manager.
Your Responsibilities
Work directly with the franchise and multi-location team to
- Demo the software
- Gather requirements
- Provide strategic and technical advice
- Create the onboarding plan
- Implement successful migrations
- Work with the product team and Thryv US franchise team to solve complex requirements
- Support sales with strategic and technical advice
- Train & Coach sales to lift their Thryv knowledge and capability
- Learn how the APIs work
- Understand what’s possible for integrations
- Continuously build knowledge as new APIs are created
A Bit About You
- High level of capability with cloud-based software
- Strong track record of account management in software or similar industry
- Strong presentation skills
- Stakeholder management across all levels of business
- Time management and organisation skills
- Ability to work autonomously and independently
- Interpersonal skills and ability to converse with confidence with a wide range of stakeholders/clients
What We Offer
- Become part of the #1 leading SaaS and platforms business on the Australian market
- Entitlement to an annual salary and performance-based recognition reviews
- Learning and development support, Internal Growth opportunities
- Companywide & Team events to celebrate success
- A diverse & collaborative team culture
- A competitive salary and bonus structure
- Up to 12 weeks Paid Parental Leave
- Access to EAP
- 100% Remote work, flexibility, and ability to work from anywhere in Australia
- Generous commission structure
- Access to hundreds of discounts and savings with external retailers
- Stock options to Thryv
How to Apply
If this role is of interest to you or somebody you know, please submit your application to the link provided. For any questions please do not hesitate to reach out to Sera Ozcan on Sera.Ozcan@thryv.com
At Thryv Australia, we believe in empowering our people to be the very best they can be. This belief is supported by our Work from Anywhere (WFA) model, which allows employees to work from any location across Australia, regardless of your role. With this model in place, you will be provided with access to the latest cloud-based technologies and be equipped with all the tools you need to make working from home a success. This includes the latest collaboration technology for virtual training, coaching, and social events. All you need to do is BYO internet connection and a can-do attitude. Even with our WFA model, we regularly get the company, and all employees together for strategy updates and celebrations.
