Fraud Detection Analyst

We've got an opportunity for a Fraud Detection Analyst to execute the analysis and delivery of suspected fraudulent claims coming into Fraud & Intelligence each working day.The Fraud Detection Team is focused on Fraud Detection execution and investigation prioritisation. This role will be for a 7-month secondment.What you'll do

• Complete daily triage of Personal Injury Claims across the Fraud Detection Platform in a timely manner to ensure the allocation capacity has been met within Fraud & Intelligence (intelligence or investigation).
• Proactively identify and report on fraud risks and potential control weaknesses within the Personal Injury business.
• Assist with the learning & development of stakeholders to ensure the delivery of Fraud Awareness for new starters & existing staff across the Group
• Provide support and recommendations for ongoing development and maintenance of fraud engine/s and other detection systems and databases.
• Reviewing business processes to identify control weaknesses that have allowed or could allow fraudulent activity to occur.
• Analysing claims and other business data to identify suspected fraudulent activity occurring within or concerning the Insurance business.
• Collaborate with other lines of business to provide appropriate solutions to reach desired outcomes, this includes but is not limited to Financial Crimes Analytics, Quality Assurance, Distribution, Underwriting and Group Investigations.
• Provide detail business insight to the Personal Injury Investigations teams with regards to referral volumes, successes and pain points.

What you'll bring

• Minimum 5 years' experience in Insurance, preferably in Fraud and Intelligence.
• Experience managing Workers Compensation or Compulsory Third Party insurance claims.
• Proven ability to identify and successfully investigate fraudulent or exaggerated claims.
• A comprehensive knowledge base of the various functions within Fraud and Intelligence.
• In-depth operational knowledge of Fraud Detection systems, processes and procedures.
• Skilled ability to contribute to and understand strategic perspectives and translate tactical actions.
• Ability to review business processes and make recommendations for improvement, taking into consideration operational efficiencies, fraud risks and user requirements.
• Well-developed communication and interpersonal skills including the ability to prepare and present reports and negotiate and liaise with a wide range of stakeholders.
• Ability to contribute as a member of a team by working collaboratively with others to achieve organisational objectives.
• Qualifications within one or more of the following professions: Finance, Procurement, Legal, Risk, Data Analytics or Project Management are desirable.

What we can offer youSuncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include:

• Flexible ways of working: We embrace a hybrid working model, meaning employees can balance their time between working in the office and from home. We also provide a minimum of two days paid flexible leave (and up to four days after three years of service).
• Purchase additional leave: Maybe you need to take some additional leave? Our people have the option to purchase additional annual leave where required.
• Giving back to communities: Donate to one of our 14 local charity partners or your favourite charity using payroll giving.
• Employee Referral Bonus: We offer a $1000 referral bonus if you introduce a new permanent employee to Suncorp.
• Employee Assistance Program: Provides you and your family with confidential help regarding personal concerns that could affect wellbeing.

It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits,Chase the sun, apply online today!At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We'd love to see your application and speak with you even if you do not match the above mentioned.