Front End Supervisor

• Monitors employee performance, reviews, assists Front End Manager with hiring and interviewing.
• Provides recommendations for resolving personnel issues and training.
• Implements and upholds proper safety procedures and standards.
• Coordinates employee tasks, timely breaks and number of registers needed to reduce lines and maintain efficiency.
• Resolves issues with the checkout process, verifies prices, overrides register system flags.
• Responds courteously to member complaints.
• Maintains MPU accounting for all merchandise within the MPU area.
• Performs support duties for the Front End Management Team.
• Schedules employees, makes supply orders, arranges for equipment maintenance and repair, performs merchandise return audits and oversees the Member Service employees as needed.
• Follows through and ensures employee participation with staffing and marketing promotions.
• Performs cashiering, boxing and other Front End duties as necessary.
• Provides and makes certain prompt and courteous customer service to members, employees and suppliers.
• ASSISTS IN OTHER DEPARTMENTS OF THE WAREHOUSE AS NECESSARY.

Ability to opreate the following :Computer, printer, phone, calculator, cash register, 2-way Radio, cash machine, pallet jack and step ladder.Qualifications :Education/Training : Higher School Certificate or higherLicenses/Certifications : First Aid & CPR (or willing to obtain)Emergency Warden (or willing to obtain)Responsible Service of Alcohol (or willing to obtain)Eperience/Skills : Supervisory, leadership or comparable experienceBasic knowledge of Goggle Suite (Docs, Slides, Sheets) & AS400Strong customer service, communication, interpersonal & organisation skillsProblem solving and critical thinkingBasic math skillsOTHER : Satisfactory Criminal Record CheckJob Ref: AU2809W.000242
Location: NSW - Marsden Park
Submitted: 02-05-2024