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Form of workHot Property is a local real estate agency specialising in property management, commercial sales and leasing, and residential sales. We have over 22 years of experience in the Toowoomba market, a great reputation, a beautiful new office located at 2/200 Hume Street, and an outstanding team. We’re excited to be seeking applications for a full-time Front of House Concierge.
Our business boasts an incredible 22 years of service within the Toowoomba Region and we honestly believe that you will struggle to find a more knowledgeable, loyal, and committed group of people. Within the office, we focus on instilling a culture of honesty, trust, and encouragement with each other, we also believe that our success is directly related to the way we value our buyers, sellers, tenants, and team.
This position requires a person who is reliable, uses initiative to problem solve, is highly organised, is a great communicator, and is well presented.
Job tasks & responsibilities
Duties will include:
- Greeting our amazing clients
- Manage phone and email enquiries
- Handling rental enquiries (the good, the bad and the ugly – this one can be tough!)
- Management of keys (there are lots of keys… we’ve got a system though)
- Processing of invoices
- Maintaining and updating the client database
- Process tenant applications
- Property maintenance follow up
- Preparation of entry notices
- Other administrative duties as required
Skills Required:
To be successful in this role, you will need to:
- Be organised, reliable, and have an eye for detail;
- have excellent spelling & grammar;
- general computer skills and experience with Microsoft Word & Excel;
- have a can-do attitude and be willing to learn;
- be a team player;
- enjoy working in a fast-paced environment (there’s always something happening!).
Company Benefits
You will be provided with ongoing training, support, and development. You will join a supportive team environment that celebrates achievements and allows you to contribute to a collaborative environment.
