Full-Time Retail Sales Assistant - Burleigh Waters

Total Tools Burleigh Waters is looking for a Full-Time Retail Sales Assistant, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.

The duties & responsibilities within this position include, but are not limited to, the following;

Customer Service

• Serving customers in store
• Provide advice and information on products
• Handle customer queries, in person and over the phone, and offer solutions
• Process sales transactions
• Create and despatch customer special orders and item delivery

Merchandising

• Follow guidelines for merchandising of displays
• Maintain store displays
• Ensure all stock is priced correctly and labelled
• Put up signage, price tickets and promotional material
• All glass display cabinets are locked and all power tools are secured

Workplace Safety & Security

• Perform all tasks in a manner that will ensure there is no risk of causing injury or harm to self or others
• Follow Standard Operating Procedures
• Provide a clean and safe work environment by adhering to all OH&S guidelines, keeping areas clean and tidy
• Notify Store Owner/Manager of any potential hazards
• Report any suspected theft or suspicious behaviour
• No stock is to leave the store by any means without being paid for or invoiced or paperwork accompanying a return/credit

General 

• Follow all company policies and procedures
• Undertake training as provided by store and suppliers
• Other tasks as designated from time to time

Does this sound like you?

• Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools
• Has worked with, understands, and has a passion for tools
• Enthusiastic, highly motivated, and a phenomenal teammate
• Dedicated to providing exceptional customer service
• Comfortable with technology – computer literacy is a must
• Available for weekdays, weekends, and some public holiday work

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!

We also offer:

• Competitive wages, with flexible rosters
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

All that is left to do is to apply to join the Total Tools team!

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position. 

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