AddressFuture International Student Advisor
Fixed-term, full-time appointment (7-month term with the possibility of extension)
Professional Employee Level 3 - $65,909 pa
Plus 17% superannuation and 6 weeks annual leave
Casuarina Campus
Provide support to the CDU Global team for International Student recruitment.
About the Position
As the Future International Student Advisor (FISA), you will support International Student recruitment through the provision of timely and accurate enquiry management, peer-to-peer advice to prospective International Students, conversion activities, and support of marketing and recruitment activities.
The FISA is predominately responsible for:
- Enquiry management across: CRM, Unibuddy, Social Media and Whatsapp
- Data extratraction and manipulation
- Outbound conversion call to Applicants and prospective applicants
- Supporting recruitment campaigns and marketing activities
- Event support
The FISA will thrive in a customer service/sales environment, working as a member of a wider team to communicate through multiple channels, including phone, in-person, email, live chat, social media, and other platforms.
About You
To be successful, you will require:
- Education, training and/or relevant experience equivalent to completion of Year 12 and/or Certificate IV in a nationally accredited qualification.
- Good written and verbal communication skills, with the ability to respond to enquiries in writing and liaise with other teams in CDU Global.
- Experience working in a sales or marketing role previously.
- Good level of technical proficiency in administrative systems and platforms, including the use of large corporate databases, MSOffice software and contact centre solutions.
- Ability to work both independently and as part of a team.
- Demonstrated effective cross-cultural communication skills.
- Proficiency in a secondary language will be highly regarded.
To view the responsibilities of the role, please click on the: Position Profile.
Remuneration
Appointment to this role will be at Professional Employee Level 3. The base salary will be $65,909 per annum. The total remuneration package will be $77,113 per annum, including 17% superannuation.
What’s in it for you?
An employer who values your contribution to building a bigger, better and stronger University
- Work with a University committed to changing people’s lives for the better through training, education and research
- Opportunities for professional development, paid study and career progression
- An enviable lifestyle in the spectacular Northern Territory
- 17% superannuation
- Up to six weeks of paid annual leave
- Up to 26 weeks of paid parental leave (primary care giver), in addition to government payments (eligibility criteria apply)
- Recognition of prior service with another Australian university / NT Government for Long Service Leave (recognition applied to qualifying period only)
- Ability to negotiate transfer of leave entitlements under the Public Employment (Mobility) Act 1989
- Free on-campus parking in designated areas
- Employee Assistance Program
- Salary Packaging opportunities
How to Apply
All applications must be received online via the ‘apply’ button and should include your resume and a cover letter outlining your interest in the role and relevant skills and experience.
For a confidential discussion about the position please contact Amy Brett on 08 8946 79***or email *********@cdu.edu.au
Adjustments can be made throughout the application and selection process, as well as during employment to support applicants and employees with disability. CDU’s Workplace Adjustment Policy and Procedure can be found at https://policies.cdu.edu.au/view-current.php?id=191&version=1. If you would like to discuss adjustments, please contact the People Services Team on 08 8946 71***or email **************@cdu.edu.au.
Diversity and Inclusion
At CDU we actively celebrate our diversity. We innovate, embrace new ideas, and act with courage and kindness. We’re about what we can give to the world rather than what we take, and we believe in the transformative power of education. We work hard to make sure every member of our University community feels they truly belong. Understanding that it is through our focus on our people and leveraging our differences that will make CDU the most connected University in Australia, we are striving to ensure that our culture and our community are inclusive of all our staff, students, and visitors. We are committed to maintaining a culture where everyone feels respected, safe, encouraged to speak up and supported in achieving their professional goals. Applications from First Nations people, women at all levels, culturally and racially marginalised people, people with disability, neurotypical and neurodiverse people, LGBTQIA+ people, people with family and caring responsibilities and people at all stages of their careers are welcomed.
You make CDU. And we want you to be exactly who you are.
Applications Close: Sunday 12th May 2024
