AddressThe Mount Gravatt Hotel is seeking a dynamic, energetic, and customer-focused Bar, Gaming & TAB attendant to join our team. The role would be focused in our Gaming & TAB areas with bartending also required.
We pride ourselves on delivering an exceptional experience to our patrons, and we are looking for someone who can contribute to maintaining our high standards
Responsibilities:
Provide excellent customer service, ensuring all patrons have a great experience.
Serve drinks and food in a timely and professional manner.
Operate gaming machines, ensuring all gaming rules and regulations are adhered to.
Handle cash transactions, including the correct handling and payout of gaming wins.
Maintain cleanliness and hygiene standards in the bar, bistro, and gaming area.
Collaborate effectively with team members to provide smooth, efficient service.
Handle customer complaints and queries in a professional and polite manner.
Skills & Qualifications:
Previous experience in a similar role in the hospitality industry is preferred
Experience with Bally gaming system
Knowledge of TAB operations
Excellent communication skills and the ability to work well in a team.
Ability to work in a fast-paced environment and stay calm under pressure.
Knowledge of various types of drinks, cocktail mixing, and the ability to operate a coffee machine.
Basic understanding of gaming machine operations, or willingness to learn.
RSA & RSG certificates
Must be available to work a flexible schedule, including nights, weekends, and holidays.
What we offer:
Competitive pay
Plenty of hours available for the successful applicant
A supportive and friendly work environment.
Opportunities for career advancement and skills development.
Employee discount across all our venues
If you are passionate about hospitality and have a 'can-do' attitude, please apply with your updated resume and a cover letter explaining why you would be a great fit for this role.
Please note that only successful candidates will be contacted for an interview. We thank all applicants for their interest in this opportunity.
